Eshare Releases Upgrade Of Chat Software.
eshare communications, Inc., a provider of customer interaction
management solutions, has announced the release of Expressions 4.3, an
enhancement of the company's chat product. Expressions is a turnkey solution for adding chat, threaded discussion forums and online
presentations to Web sites. It enables businesses to conduct virtual
meetings, live training and conferencing, distance learning, moderated
events and social chat, and integrates with a company's existing
software and services, Version 4.3 adds several new features, including
the ability for administrators to assign room-based control to agents,
creating "subadministrators" who are allowed to handle many of
the tasks that need to be addressed but can often slow the global
administrator. Additionally, version 4.3 includes new features for chat
interface customization, forum postings, article searches and new
configurations for Java Light Chat.