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Eschelon Telecom, Inc. Named Computer Telephony Solutions, Inc. `Elite Dealer of the Year'.


Business Editors/High-Tech Writers

MINNEAPOLIS--(BUSINESS WIRE)--March 1, 2004

Eschelon achieves #1 dealer status for second consecutive year

Eschelon Telecom
Eschelon redirects here see Echelon
Eschelon Telecom was founded in 1996 by its Chairman, Cliff Williams, as Advanced Telecommunications, Inc., a holding company for telecommunications businesses.
, Inc., a provider of voice, data, Internet services and business telephone systems, announced today that Computer Telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
 Solutions, Inc. has named Eschelon as its "Elite Dealer of the Year." This is the second consecutive year that Eschelon has been Computer Telephony's top dealer. The ranking is based on Eschelon's 2003 purchase volume of Computer Telephony's products and services. Eschelon has ranked as a top ten independent dealer consistently for the past five years.

"We are honored to have received this award and to be considered the benchmark customer for Computer Telephony's new Elite Dealer Program," stated Steven Wachter, Eschelon's Executive Vice President of Sales and Service Delivery. Computer Telephony Solutions implemented their Elite Dealer Program in 2003. Only the top tier dealers who meet specific, qualified objectives are included in this new program.

"Computer Telephony's products and services are adaptable and flexible, meeting the needs of our customers," stated Scott Staver, National Director of Business Telephone System Sales System sales is a business term used in the franchising industry. Franchisors provide supplies, marketing and administration services to franchisees in return for a part of the franchisees' revenues. Some franchisors also operate some outlets directly. . "Each one of our customers is unique and looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 a telecommunications solution customized to fit their business, Computer Telephony allows us to deliver just that."

"We were delighted to have Eschelon earn the title as the first "Dealer of the Year" under our ELITE program," said Jack Wikselaar, Computer Telephony Solution's VP of Sales and Marketing. "They have consistently been a top performer since becoming one of our resellers. Not only are they always among the top dealers in terms of sales Terms of sale

Conditions under which a firm proposes to sell its goods or services for cash or credit.
, but their cooperation with us in terms of product development insight and testing has proven invaluable both to Computer Telephony Solutions and to our customers nationwide. We deeply appreciate Eschelon's contributions, and we look forward to a long and mutually beneficial Adj. 1. mutually beneficial - mutually dependent
interdependent, mutualist

dependent - relying on or requiring a person or thing for support, supply, or what is needed; "dependent children"; "dependent on moisture"
 relationship for years to come."

About Computer Telephony Solutions, Inc.

Computer Telephony Solutions is the creator of an affordable, modular and integrated product suite that provides contact center, business productivity and recording solutions for small to medium-size businesses. Specific applications include: Call Router router

Portable electric power tool used in carpentry and furniture making that consists of an electric motor, a base, two handle knobs, and bits (cutting tools). A router can cut fancy edges for shelving, grooves for storm windows and weather stripping, circles and ovals
 for intelligent call routing; Voice Assistant for interactive voice response applications; Net Phone for screen pops and desktop call control capabilities; Tracer for digital call recording/logging and CenterLink for ACD-style e-mail and web-chat routing applications. Computer Telephony Solutions' products improve the ability of businesses to communicate, service and retain customers, document important conversations, automate processes and increase overall productivity. Computer Telephony Solutions' software integrates with advanced telephone systems from leading manufactures like Inter-Tel, Toshiba and Avaya. More information is available at www.oaisys.com.

About Eschelon Telecom, Inc.

Eschelon Telecom, Inc. was founded in 1996 and is a rapidly growing provider of integrated voice, data and Internet services. Headquartered in Minneapolis, Minnesota “Minneapolis” redirects here. For other uses, see Minneapolis (disambiguation).
Minneapolis (pronounced IPA: /ˌmɪniˈæpəlɪs/) is the largest city in the U.S.
, the company offers small and medium sized businesses a comprehensive line of telecommunications and Internet products including local lines, long distance, business telephone systems, DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
, Dedicated T-1 access, network solutions and Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. . Eschelon employs approximately 900 telecommunications/Internet professionals and has more than 200,000 access lines in service throughout its markets in Minnesota, Arizona, Utah, Washington, Oregon, Colorado and Nevada. For more information, please visit our web site at www.eschelon.com.
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Publication:Business Wire
Geographic Code:1USA
Date:Mar 1, 2004
Words:533
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