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Ernst & Young Names RightNow Founder Greg Gianforte Pacific Northwest Entrepreneur of the Year; Innovation, Outstanding Business Performance, and Personal Commitment Cited in Software Category Award Presentation.

BOZEMAN, Mont. -- BOZEMAN, Mont., June 23 /PRNewswire/ -- RightNow Technologies, the world's leading provider of hosted customer service and support solutions, today announced company founder, CEO and President Greg Gianforte has been named Pacific Northwest Entrepreneur of the Year in the software category of Ernst & Young's prestigious annual competition.

Ernst & Young's Entrepreneur of the Year award recognizes outstanding achievement and innovation in business. In presenting the award at a gala event at the Seattle Sheraton Hotel and Towers on June 19, E&Y partner Tim Tasker cited Gianforte's innovation, financial performance, and personal commitment to both RightNow and the Bozeman community where the company is headquartered.

Gianforte now qualifies for E&Y's national awards, which will be announced November 22 in Palm Springs, CA. Jay Leno will serve as master of ceremonies for the event.

Gianforte was selected by an independent panel of experts including Chuck Barbo of Shurgard Storage Centers, Bill Baxter of Bsquare Corporation, Steve Gillis, Ph.D. of Corixa Corporation, Maria Pope of Pope & Talbot, Inc., and Bernee D.L. Strom of Strom Group Inc. The awards are sponsored by The Citigroup Private Bank, Curran & Connors, Northwest Cable News, Orrick Herrington & Sutcliffe, LLP, Puget Sound Business Journal, and RR Donnelley Financial.

Gianforte launched RightNow in 1997 after leaving McAfee Associates. A serial entrepreneur, Gianforte's first start-up was network management pioneer Brightwork Development, which was sold to McAfee in 1994.

Entrepreneur Of The Year(R) is a registered service mark of Ernst & Young LLP.

About RightNow Technologies

RightNow Technologies is the leading customer service and support solutions company that radically and rapidly improves the effectiveness of service and support operations with easy-to-implement/easy-to-use technology, replicable best practices drawn from the industry's broadest base of successful implementations, and engagement terms that create accountability for delivering quantifiable results.

RightNow delivers these benefits to more than 1,000 customers worldwide such as: Air New Zealand, Ben & Jerry's, Briggs and Stratton, British Airways, Cisco, Dolby Laboratories, Inc., Electronic Arts, Pioneer, Raymarine, Remington, Sanyo, Specialized Bicycles, and more than 100 public sector clients including the Social Security Administration and the State of Florida.

Founded in 1997, RightNow has offices in Bozeman, Dallas, San Mateo, London, and Sydney, with an associated office in Tokyo. RightNow's products are available in 14 languages worldwide. For further information visit /.

CONTACT: Jason Treu of RightNow Technologies, +1-972-232-3977, or cell, +1-214-893-3096,

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Geographic Code:1USA
Date:Jun 23, 2003
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