Equant Continues Excellence in Secure Data Transfer and Ability to Reach Difficult Locations.PARIS Paris, in Greek mythology Paris or Alexander, in Greek mythology, son of Priam and Hecuba and brother of Hector. Because it was prophesied that he would cause the destruction of Troy, Paris was abandoned on Mt. & MANCHESTER Manchester, city, England Manchester (măn`chəstər, –chĕs'tər), city and metropolitan district (1991 pop. 397,400), NW England, on the Irwell, Medlock, Irk, and Tib rivers. , United Kingdom -- In the MDNS report released recently by Telemark Telemark (tĕ`ləmärk), county (1995 pop. 163,143), 5,915 sq mi (15,320 sq km), SE Norway, bordering on the Skagerrak in the east. Skien (the capital), Porsgrunn, Kragerø, and Notodden are the chief towns. Services, Equant E´quant n. 1. (Ptolemaic Astron.) A circle around whose circumference a planet or the center of ann epicycle was conceived to move uniformly; - called also eccentric equator ltname>. received Telemark Gold Awards and "Best in Class" nods for attributes that show the far-reaching far-reach·ing adj. Having a wide range, influence, or effect: the far-reaching implications of a major new epidemic. global capabilities of the company. Gold Awards were scored by Equant for: --Secure Data Transfer - A key attribute to ensure network security. --Reaching Difficult Locations - The only carrier to excel in this attribute that reflects ability to provide services in remote locations. A Telemark Gold Award is made for satisfaction scores rated at more than 20 percent above the Benchmark Standard that represents the attainment of an exceptional level of customer satisfaction. The "Best in Class" awards reflect similar far reaching accomplishments: --End-to-End Network Management - The only carrier to achieve the award for this essential attribute when geographically diverse locations are important. --Single Point of Contact - Improves the ease of network management when many far-flung locations are involved. --Operational Guarantees - The only carrier to receive the award for this attribute that provides great peace of mind when considering a geographically challenging network provider. --Reaching Difficult Locations - Finally, the only carrier to excel in this attribute in the 'Best in Class' rankings. "The significant achievements in the attributes support the consistent excellence throughout their broad network," states Dr. Kerry Tomlinson, author of the report. "It is not easy to achieve such a high level of excellence in attributes which require support throughout Equant's expansive network. Achieving expertise in capabilities that support global reach reassures MDNS users that the entire path of their network will be well looked after." "Being recognized by Telemark with Gold and Best in Class rankings demonstrates that Equant remains focused on delivering on our customer commitments," said Alexandre Gouvea, senior vice president, Customer Services and Operations, Equant. "Equant strives to continually con·tin·u·al adj. 1. Recurring regularly or frequently: the continual need to pay the mortgage. 2. improve the customer experience and to that end all of our energies are focused on enhancing customer trust in our ability to deliver." Additional details for each carrier and their performance on the "Indispensable to Customers" attributes, the Top 10 attributes, the six attribute groups and the 32 individual attributes are included in the full report. About Telemark's MDNS Report Telemark's innovative report provides user feedback from several hundred data network managers worldwide on customer satisfaction with MDNS networks such as Frame Relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. , X.25 and ATM. A comprehensive range of research techniques and robust methods are used to gather data thereby ensuring meaningful, actionable Giving sufficient legal grounds for a lawsuit; giving rise to a Cause of Action. An act, event, or occurrence is said to be actionable when there are legal grounds for basing a lawsuit on it. results. The report examines the levels of perceived importance and satisfaction on 32 service attributes from "bid to bill." The comparative assessment looks at perceived performances Perceived performance, in computer engineering, refers to how quickly a software feature appears to perform its task. The concept applies mainly to user acceptance aspects. of the operators indicating "Best in Class." For more information about the report, visit http://telemark.hostforweb.com/en/repsa.html. About Telemark Services Ltd. Telemark is a fast growing marketing services firm offering consultancy, publications and online analysis with proven expertise in measuring customer satisfaction, competitive analysis, benchmarking, trend analysis, channel management, new product development, demand estimates, branding, tariff tariff, tax on imported and, more rarely, exported goods. It is also called a customs duty. Tariffs may be distinguished from other taxes in that their predominant purpose is not financial but economic—not to increase a nation's revenue but to protect domestic analysis, and business strategy, exclusively within the telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. and IT sectors. An experienced team with decades of independent market research experience in the expanding market for voice, data and vision, Telemark is often the first-choice supplier for many organizations with a requirement for international market research and analysis covering emerging technologies such as VoIP, convergence and hosting applications. For more information, please visit www.telemarkservices.com or email info@telemarkservices.com. About Equant Equant is a recognized industry leader in global communications services for multinational businesses. Equant combines its network expertise with its expanded services capabilities to provide global, integrated and customized communication services to enable its customers' key business processes. Equant serves thousands of the world's top companies, with the industry's most extensive portfolio of communications services and network solutions, including the market-leading IP VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. used by more than 1,400 global businesses. Equant, a subsidiary of France Telecom, consistently leads industry surveys in corporate user satisfaction. |
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