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Envox teams with Volt Delta Resources.

Envox Worldwide, a vendor of voice products, has teamed with Volt Delta Resources, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, a standards-based voice application hosting services and a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of Volt Information Sciences, Inc. to introduce the Envox OnDemand hosted call center voice product. Many organizations today are ditching their customer premise equipment in favor of hosted voice products. Chief among the reasons are lower cost of entry and perceived attractive total cost of ownership, shorter time-to-market, flexibility and the fact that infrastructure and adopting new functionality is somebody else's problem. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 recent research by Gartner, organizations spent more than half a billion dollars for on-demand CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  products in 2005, and it's still likely to account for less than 10 percent of business applications by 2010. Envox Worldwide and VoltDelta have been selling automation and alternate delivery products together for over five years in the directory assistance and enhanced services Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information;  market.

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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Title Annotation:Customer Inter@ction NEWS; Envox Worldwide
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Article Type:Brief article
Date:Sep 1, 2006
Words:151
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