Envox Worldwide achieves VoiceXML 2.0 certification.Envox Worldwide, a provider of voice solutions, has announced that the company's open, standards-based communications development platform, Envox 6, has achieved VoiceXML 2.0 certification through the VoiceXML Forum's Platform Certification Program. VoiceXML has become an important standard for enterprise customers and service providers developing IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , enhanced self-service and other voice solutions because it simplifies the integration of these voice solutions with IT infrastructures based on Web technologies and open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced . As more customers rely on VoiceXML to lower the cost of deploying and maintaining voice solutions, and as the VoiceXML standard continues to evolve, platform certification by the leading VoiceXML industry body becomes increasingly important to ensure that the interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other. benefits of VoiceXML are realized. With its VoiceXML 2.0 certification, Envox 6 provides developers and IT managers alike with the assurance that their voice solutions can be easily integrated with their IT infrastructure, allowing them to take full advantage of the VoiceXML standard. Envox 6 is an open, standards-based communications development platform with integrated application development and management components that aim to reduce the time, cost and complexity of creating voice solutions. Envox 6 provides a bridge between legacy systems and new voice solutions, allowing customers to leverage prior investments in hardware, software and solution development, while providing a smooth migration path to emerging standards and enabling technologies. Using Envox 6, developers can create a wide range of voice solutions through "unmatched" flexibility and broad support for these emerging standards and technologies, including VoiceXML, speech recognition, VoIP and Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. . Envox 6 is tightly integrated with Envox 6 VoiceXML Studio to create a complete VoiceXML offering. Developers using Envox 6 VoiceXML Studio in combination with the Envox 6 platform gain the following capabilities: * Additional development functions not included in the VoiceXML 2.0 specification, including integration with e-mail, Web and fax systems; access to advanced call control functions such as conferencing See teleconferencing. , fax, PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). integration, ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. signaling, ANI and DNIS-based actions, and intelligent routing; and extensive integration options for databases, Web services, enterprise applications and legacy systems. * A bridge between legacy systems and new VoiceXML-based solutions, allowing companies to leverage prior investments in hardware, software and solution development. * Seamless support for speech and telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. resources from ScanSoft, Nuance nu·ance n. 1. A subtle or slight degree of difference, as in meaning, feeling, or tone; a gradation. 2. Expression or appreciation of subtle shades of meaning, feeling, or tone: , Intel and others. * A highly scalable, reliable and fault-tolerant VoiceXML gateway. * The ability to deploy solutions in a wide range of telephony environments, including analog, digital, VoIP, SS7 and more. Management capabilities can reduce the time and cost of administrating large-scale installations. The Envox 6 certification test report can be accessed at http://www.voicexml.org/platform_certification/envox/envox_ctr.html. www.envox.com |
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