Enterprise Customers Showcase CRM Implementations at E.piphany Regional User Conference.Business Editors/High-Tech Writers SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif.--(BUSINESS WIRE)--March 31, 2004 E.piphany, Inc., (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :EPNY) a full-suite provider of customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions, today announced that several E.piphany customers will share best practices and showcase successful implementations at the company's regional user conference held April 1-2 in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of . Customers will present their experiences with the E.piphany(R) CRM software products and demonstrate how they are using E.piphany(R) E.6(R) Marketing, Sales and Service solutions with real-time intelligence to successfully optimize their business processes and maximize the value of their customer interactions. Presenters include: Autotrader.com, Bell Canada, Churchill Downs, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Lifeway life·way n. 1. A customary manner of living; a way of life. 2. A custom, practice, or art: the traditional lifeways of a tribal society. Christian Stores, Lutron, Scotia Bank, the Staubach Company, USAA USAA United Services Automobile Association USAA Urban Superintendents Association of America USAA United States Achievement Academy USAA United States Arbitration Act of 1925 USAA United States Axemen's Association USAA United States Air-Table-Hockey Association and others. "This is a must-attend event for E.piphany customers," said Karen Richardson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , E.piphany. "These meetings represent an invaluable opportunity to hear directly from successful consumer-oriented enterprise businesses and E.piphany executives about CRM best practices and generating revenue through optimizing the value of customer interactions." Executives from E.piphany will also present on the latest advancements and future direction for the full suite of E.piphany E.6 Marketing, Sales and Service software solutions. Specific sessions will focus on E.piphany Analytic Services, Campaign Management, Lead Generation and Optimization, Interaction Advisor, Enterprise Integration, a sneak preview of future releases, and much more. The first of three E.piphany user group conferences held worldwide in 2004, the event will be held April 1-2 in New York. Upcoming conferences will be held in Los Angeles, Calif., April 19-20 and London, April 25-27. About E.piphany The E.piphany(R) E.6(R) CRM software suite enables global organizations to align touchpoints, processes and technologies around the customer. Built on the industry's most advanced, service-oriented architecture, the E.piphany 6.5 software solution creates benefits that cross departments and geographies, and result in rapid, measurable ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . With the E.piphany 6.5 suite of Marketing, Sales and Service software solutions, every customer interaction is driven by real-time intelligence, enabling businesses to better understand their customers and optimize every interaction from both a revenue generation and customer retention viewpoint. More than 460 companies, including nearly 40 of the Fortune 100, use E.piphany software products to enhance their customers' experiences while, at the same time, realizing the companies' business objectives. With worldwide headquarters in San Mateo, CA, E.piphany serves customers in more than 40 countries worldwide. For more information, visit us at www.epiphany.com E.piphany, the E.piphany logo and E.6 are registered trademarks of E.piphany, Inc in the United States and other jurisdictions. All other trademarks are the property of their respective owners. |
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