Enterprise Contact Center.
Chordiant Software Inc., Cupertino, Calif., is offering software
entitled Chordiant Enterprise Contact Center. The software is designed
to reduce operational costs and increase employee productivity by
orchestrating key business processes and guiding agent interactions. The
company says the solution is ideal for high-volume contact centers in
retailing banking, credit cards and insurance providers.
COPYRIGHT 2003 Bank Marketing Assn.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003 Gale, Cengage Learning. All rights reserved.
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