Enterprise Bank and Trust Company Chooses InteQ to accelerate its IT Service Management Objectives.

BEDFORD, Mass. -- InteQ's ITIL-based managed services and ITSM consulting help streamline processes while monitoring 7/24 Availability and Performance of mission-critical IT infrastructure

InteQ Corporation, a leading provider of IT Service Management solutions for over a decade, today announced that Enterprise Bank and Trust Company is deploying InteQ's InfraWatch remote IT infrastructure monitoring and management services and InfraDesk ITIL-based, managed service desk solution for maximum application and infrastructure availability along with InteQ's ITSM process consulting services. InteQ's services will monitor, track, and manage the mission-critical network, servers and databases that support Enterprise Bank's corporate infrastructure and distributed banking environment.

Headquartered in Lowell, Massachusetts, Enterprise Bank is the 10th largest commercial bank in Massachusetts and on the list of top 150 public companies in Massachusetts (Source: Boston Business Journal, May 2005) with total assets under management in excess of $1.2 billion dollars. The bank has 13 convenient banking centers, a Financial Services Division, and a strong Internet presence. InteQ managed services will enable Enterprise Bank to meet stringent demands for IT infrastructure performance and service quality, allowing internal IT staff to focus on core business objectives.

"With numerous locations servicing customers, any lapse in system uptime could have a severe effect on our business," said Stephen Irish, Chief Information Officer for Enterprise Bank. "With InteQ, we are granted the piece of mind that our infrastructure will run smoothly, enabling us to focus on more strategic projects to support our core business."

InfraWatch proactively monitors the company's mission-critical IT infrastructure by providing problem identification, diagnostics and resolution for maximum application and infrastructure availability. InfraWatch is an outsourced solution that provides 24X7 IT monitoring, management, reporting and problem resolution for all components in the IT infrastructure including networks, servers, databases and applications.

InfraDesk is a Web hosted enterprise service desk solution for incident, problem and change request management, which offers 7x24 availability. An affordable alternative to typical service desk applications and infrastructure, InfraDesk provides a single point-of-contact, via a Web interface, for internal or external customers, partners, service desk personnel and level 2 and 3 support groups.

InteQ's ITSM consulting services help companies understand and implementing best practice processes based upon the IT Infrastructure Library (ITIL). With the assistance of InteQ's professional services, customers have gained efficiencies within their IT organization, stabilized their IT environment, and improved service levels to their customers.

"InteQ experience with financial services industry and managed services will enable Enterprise Bank to benefit from proactive monitoring and problem resolution, while improving infrastructure availability and lowering staffing costs for infrastructure management," said Santhana Krishnan, chairman and CEO of InteQ Corporation. "InfraWatch and InfraDesk processes are founded on the ITIL and IT Service Management Best Practices workflow principles, enabling IT staff to consistently deliver the fastest administration and problem resolution available in the most secure manner."

For more information on InteQ's services, visit http://www.inteqnet.com.

About InteQ

InteQ is a leading provider of remote IT infrastructure management solutions that maximize the availability and performance of business-critical IT services, while lowering operational costs. The company's professional and managed services are based on IT Infrastructure Library (ITIL) best practices and years of technical experience. Through its managed services offering, InteQ handles the day-to-day proactive monitoring and management of thousands of networks, servers, databases and applications in over 20 countries around the world allowing organizations to focus on business-critical IT issues without losing control. InteQ was founded in 1995 and is headquartered in Bedford, Massachusetts. For more information, visit InteQ's Web site at www.inteqnet.com or call 1-888-4IT-MGMT.