Enterprise 360 CRM Alliance To Deliver Turnkey J.D. Edwards Solution.

NORTH VANCOUVER, B.C.--(BUSINESS WIRE)--June 1, 1999--

Combined force of Pivotal, KPMG, Microsoft and Hewlett-Packard to

ship fully integrated CRM/ERP solution for J.D. Edwards OneWorld and

WorldSoftware ERP and supply chain customers

Enterprise 360, a coalition of best-in-class CRM application, service and hardware suppliers, from Hewlett-Packard, KPMG LLP, Microsoft Corporation and Pivotal Software, today announced that it will develop "Enterprise 360 for J.D. Edwards," a pre-packaged solution designed to deliver CRM to companies using J.D. Edwards OneWorld(TM) and WorldSoftware(TM) ERP and supply chain solutions.

With limited IT resources and a shortage of in-house CRM to ERP integration expertise, companies today are looking for solutions that mitigate the risks inherent in building and managing an integrated front office and back office solution. Enterprise 360 for J.D. Edwards will include a predictable implementation methodology that maps the processes, timelines and ROI measurements necessary to systematically integrate back office operations with sales, marketing and customer service solutions.

A crucial component to the long-term success of a CRM solution is the ability to leverage back office accounting inventory and logistics systems. Enterprise 360 for J.D. Edwards will leverage Active Software's ActiveWorks(TM) Middleware solution to deliver a cost effective, out-of-the-box integration with the OneWorld and WorldSoftware systems.

"Businesses today are interested in reducing the cost and complexity of integrating business applications," said Christopher Fletcher, research director with the Aberdeen Group. "CRM solutions like Enterprise 360 for J.D. Edwards reduce the cost of integration and deployment, lower the risk and complexity of the implementation, and ultimately deliver bottom-line value."

"The Enterprise 360 for J.D. Edwards solution will provide an integrated and comprehensive customer relationship management solution for the more than 5,000 organizations using OneWorld and WorldSoftware from J.D. Edwards," said Bus Fischer, principle partner for KPMG's J.D. Edwards practice. "The ability for these companies to integrate a CRM solution that leverages their ERP investment represents a major evolution in the way these companies can operate and compete. We're delighted to contribute our full J.D. Edwards services practice to the Enterprise 360 for J.D. Edwards initiative."

According to Delvin Fletcher, vice president, information systems at Ontario Store Fixtures, "We see tremendous value in creating the ability to look at our entire business from customer relationships all the way through to our manufacturing and fulfillment processes. Integrating Pivotal, the foundation in Enterprise 360, with J.D. Edwards OneWorld has the potential to significantly improve our customer management cost structure while maintaining our traditional focus on personalized attention."

About Enterprise 360

Enterprise 360 is the definitive coalition of best-in-class customer relationship management solutions, services and hardware suppliers. Backed by Hewlett-Packard Company, KPMG LLP, Microsoft Corporation and Pivotal Software, Enterprise 360 delivers turnkey enterprise-class CRM solutions with comprehensive application functionality, predictable implementation timelines and budgets and measurable business success. In addition to the four founding companies, Enterprise 360 includes the following participating companies: Active Software, E.piphany, Newtonian Software Inc. and Paradigm Ovation. For more information on Enterprise 360, please visit http://www.enterprise360.com or call 877-ASK-E360.

About Pivotal Software Inc.

Named one of Upside's Hot 100 Companies and Red Herring's Top 50 Privately-Held Companies, Pivotal Software Inc. develops and markets integrated sales, marketing, and customer service solutions for 360Degree(a) Customer Relationship Management(TM). Its flagship products, Pivotal Relationship(R) 99 and Pivotal eRelationship(TM), are the leading CRM software applications for companies standardized on Microsoft(R) BackOffice(R) and Internet platforms, with over 38,000 users licensed worldwide. In December 1998, Pivotal Relationship 99 earned Microsoft's Best Overall Customer Management Industry Solution Award.

Pivotal is a privately held company with investor partners that include Kleiner Perkins Caufield & Byers, Integral Capital Partners, Ventures West and Oak Investment Partners. As of April 1, 1999, the company has over 240 employees and over 470 customers worldwide, including Broadcast.com, Hewlett-Packard Co., Kimberly-Clark Corporation, USG Corporation, Intel Corporation, The Principal Financial Group and Sun Healthcare Group. Pivotal is a global organization with sales offices around the world and an international alliance network of value-added resellers, systems integrators and distributors. Pivotal products are sold through a worldwide network in 29 countries from more than 38 locations in North and South America, Europe, the Middle East, India, China, Japan and Australia/New Zealand. For more information about Pivotal, Pivotal Relationship 99 and Pivotal eRelationship, visit www.pivotal.com.

(c) 1999 Pivotal Software Inc. All rights reserved. Pivotal, Pivotal Relationship 99/SQL7, Pivotal eRelationship, Internet Relationship Hubs, PartnerHub, CustomerHub and 360 Customer Relationship Management are trademarks and/or registered trademarks of Pivotal Software Inc. Microsoft, Windows, Windows NT, and BackOffice are trademarks and/or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trade names mentioned are trademarks and/or registered trademarks of their respective owners.

(1) 360Degree should be spelled with a "degree" symbol rather than spelled out.