Entellium Selects SAVVIS to Manage IT Infrastructure Services.Software as a Service CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Industry Leader Turns To SAVVIS to Deliver Award-Winning Solutions ST. LOUIS -- SAVVIS, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SVVS SVVS Savvis, Inc (stock symbol) SVVS Surrey Vintage Vehicle Society (UK) SVVS Unix System V Verification Suite SVVS System V Verification Suite ), a global leader in IT infrastructure services for business applications, today announced that it has teamed up with Entellium (www.entellium.com) to run that company's suite of hosted customer relationship management (CRM) solutions. Under the agreement, SAVVIS will provide a fully managed hosted computing infrastructure that underpins the delivery of Entellium's market leading CRM solutions featuring industry-leading service level agreements. In choosing SAVVIS, Entellium, a global supplier of online CRM solutions, recognized the need for the highest levels of security over its customer-sensitive data. Now Entellium data will be protected by SAVVIS' managed security services Security services are state institutions for the provision of intelligence, primarily of a strategic nature, but also including protective security intelligence. Examples include the Security Service (MI5) and the Secret Intelligence Service (MI6) in the United Kingdom, and the and audited and tested by SAVVIS' experienced Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. team. A robust, scalable and reliable back end is a critical part of Entellium's success. It enables the company to offer the CRM industry's most comprehensive service level agreement to all customers, including a money-back system availability guarantee. Also, the sensitive nature of CRM data requires that any outsourced IT infrastructure provide the highest levels of managed security and support. SAVVIS' long experience with hosted applications and its reputation for service, security and reliability led Entellium to deploy SAVVIS' managed IT infrastructure to host its software as a service (SaaS) delivery model. Unlike many CRM providers that primarily target large enterprises, Entellium has tailored its offering to meet the sales force and customer management needs of the vast mid-market. As a result, Entellium offers a product that is both easy to use and affordable. In addition, it gives every customer a named account manager along with free 24x7 online support. Based on 50,000 hours of usability research, Entellium's eSalesForce and eCustomerCenter help users to manage sales opportunities and customer service incidents more effectively, which results in increased sales and customer loyalty. Entellium CRM solutions also allow businesses to automate many routine tasks such as filling out forms, tracking results and creating reports. "Our hosted SaaS solutions depend upon a rock-solid IT environment and delivery platform, so much so that it forms the basis of service guarantees for our customers," said Paul Johnston Paul Johnston is an author and scholar whose focus is on labor and immigration issues. He serves as the Secretary-Treasurer of the Monterey Bay Central Labor Council, on the California Central Coast. Entellium CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "SAVVIS, as a trusted partner, allows us to focus on developing the best CRM solutions possible while they manage the critical elements of our IT infrastructure, ultimately providing an advantage for us and our customers, while also accommodating our rapid growth." SAVVIS managed hosting offers every aspect of a full IT infrastructure as an outsourced service, with computing, storage, network, and security elements combined into individually tailored solutions. SAVVIS Professional Services team works with clients to audit current systems and design new implementations, and they provide support over the life of the infrastructure. By choosing to use managed IT services, customers are assured of a fully configurable, scalable solution, providing a cost effective way to quickly and efficiently provision business technology needs. "Entellium represents a growing number of software companies building businesses around web-based hosted services," said Michael Tardif, Senior Vice President for Product, Engineering, and Development at SAVVIS. "With SAVVIS, businesses like Entellium now have the option to remove the burden of running their IT operations and increase their focus on delivering superior service to their customers." About Entellium Founded in 2000, Entellium's suite of CRM solutions has been designed specifically for small and midsize companies and divisions of large enterprises that want a powerful solution that strikes the right balance between the everyday needs of sales and service representatives and the reporting requirements of management. Entellium has won several industry awards for innovation in usability, and was recently recognized by Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
 This page is protected from moves until disputes have been resolved on the .The reason for its protection is listed on the protection policy page. , with a global R&D Center in Malaysia and sales operating worldwide via its partner network. For more information, visit http://www.entellium.com. About SAVVIS SAVVIS, Inc. (NASDAQ:SVVS) is a global leader in IT infrastructure services for business applications. With an IT services platform spanning North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, and Asia, SAVVIS leads the industry in delivering secure, reliable, and scalable hosting, network, and application services See ASP and Web services. . These solutions enable customers to focus on their core business while SAVVIS ensures the quality of their IT systems and operations. SAVVIS' strategic approach combines virtualization technology See VT. See also virtualization. , a global network and 25 data centers, and automated management and provisioning systems. For more information about SAVVIS, visit: http://www.savvis.net Forward-Looking Statements This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Actual results may differ materially from SAVVIS' expectations. Certain factors that could affect actual results are set forth as risk factors in SAVVIS' SEC reports and filings, including its annual report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. and all subsequent filings. SAVVIS assumes no obligation to update or supplement forward-looking statements. |
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