Enigma Launches InService MRO for Airline and Aviation Maintenance; First Out-of-the-Box Maintenance Application for Airlines and MRO Facilities Improves Maintenance Efficiency, Consistency and Aircraft Uptime.

BURLINGTON, Mass. -- Enigma Inc., the leader in aftermarket service and support technology, today announced immediate availability of Enigma InService MRO. Enigma InService MRO is the first out-of-the-box maintenance publishing and delivery solution that provides all the technical support information needed for efficient aircraft service and support. The Enigma InService MRO product employs the same advanced technology used to deliver ATA-compliant technical information to the world's largest aviation maintenance shops and packages it for rapid implementation.

Enigma InService MRO delivers the critical information required for line, heavy and shop maintenance of commercial aircraft and engines, allowing airline maintenance facilities and MRO shops to provide the highest level of service. By providing the latest troubleshooting, maintenance and parts information as an interactive technical encyclopedia, InService MRO reduces maintenance and training costs while increasing aircraft uptime and ensuring regulatory compliance. By consolidating the service manuals from various manufacturers into a fully integrated maintenance solution, InService MRO enables technicians to reduce maintenance turn times, increase aircraft availability and improve productivity by up to 10 percent.

"In today's highly competitive airline market, technology is the best way to level the playing field and improve maintenance operations," said Jonathan Yaron, president and CEO of Enigma. "The dynamic nature of aircraft maintenance makes the cost and complexity of implementing new MRO solutions extremely high and has limited too many firms to paper-based or legacy systems. Enigma's InService MRO breaks through this barrier, finally giving more players access to the technology they need to boost efficiency and expand market share."

To supply the greatest value and fastest ROI, Enigma InService MRO has been designed to support both scheduled and unscheduled maintenance events. InService MRO can be fully deployed in 90 days, enabling maintenance operations to move from a paper or legacy environment directly to the Web in record time.

Enigma InService MRO meets the needs of mechanics, planners, inspectors and engineers with the following features and benefits:

--Intuitive Interface - Enigma's intuitive, Web-based user interface, the result of over ten years serving the aviation maintenance industry, simplifies the rollout process and minimizes training requirements.

--Increase Availability - InService MRO provides maintenance information on the flight line and in the hangar, enabling technicians to reduce turn times and increase aircraft availability.

--Collaboration - Enigma's collaboration features enable technicians to add comments or participate in online discussions within the context of a service activity using virtual "sticky notes." This feedback from the frontlines can be shared with other technicians and management for engineering or procedural modifications.

--Effectivity Filtering - Enigma's advanced filtering technology displays only the information relevant to a given tail number and task with hyperlinks to all related data, eliminating the need for technicians to search multiple databases to solve a given problem.

--Flexible Delivery - InService MRO provides flexible delivery options to support any work environment, including online Web portals, offline/mobile devices (disconnected or occasionally connected) and complete print capabilities. Additionally, InService MRO can automatically update this service information with incremental and temporary revisions.

--Advanced Troubleshooting Support - Enigma's state-of-the-art troubleshooting capabilities give users a Web-based workflow that enhances the regular fault isolation and troubleshooting manuals (FIM) providing a step-by-step process that quickly identifies problems.

Enigma InService MRO is based on the Enigma 3C(R) Platform and utilizes a service oriented architecture (SOA) to integrate easily with existing information systems. InService MRO delivers out-of-the-box, ATA-compliant capabilities for the majority of aircraft models supporting the major aircraft manuals like: Aircraft Maintenance Manual (AMM), System Description Section (SDS), Aircraft Illustrated Parts Catalog (AIPC), Fault Isolation and Troubleshooting Manuals (FIM), Wiring Diagrams (WD), Structural Repair Manual (SPM), and Service Bulletins (SB). For engine maintenance, InService MRO supports the primary engine manuals including: Engine Maintenance Manual (EM), Engine Illustrated Parts Catalog (EIPC), Standard Practice Manual (SPM) and Service Bulletins (SB).

About Enigma

Enigma, Inc., a privately held company, headquartered in Burlington, Mass., is the only software company delivering a complete aftermarket platform that improves the profitability of the installation, operation and maintenance of complex equipment.

For more information, visit Enigma at www.enigma.com.

Enigma 3C is a registered trademark of Enigma, Inc. All other trademarks or tradenames belong to their respective owners.