Enhanced Telution Solution.Telution, Inc. announced the latest release of Communication Exchange (COMX) 3.0. It provides enhanced features such as automated work task management, online bundled service ordering and quotation, and integrated analysis. COMX 3.0's workflow engine Workflow engine is a software application meant to manage and execute modeled business processes. It is a key component in workflow technology. It will typically make use of a database server. provides dynamic routing The ability for a router to forward data via a different route based on the current conditions of the communications circuits. For example, it can adjust for overloaded traffic or failing lines and is much more flexible than static routing, which uses a fixed forwarding path. and re-routing of work tasks, boasts an enhanced, workflow-driven trouble management tool and provides an advanced user interface (in a call center or on the Web) for both ordering and obtaining price quotes across voice, video and data services sets. An XML-based quotation engine prices, configures and presents the order to customers online or via e-mail before provisioning it. COMX 3.0 includes an upgraded version of the Executive Portal, Telutions business analytics application. COMX 3.0 includes the Software Development Kit (SDK (Software Developer's Kit) See developer's toolkit and Windows SDK. SDK - Software Developers Kit (or "Software Development Kit"). ), which combines an open system architecture with customer-oriented development tools. The product has been upgraded to work with Microsoft Windows 2000 and SQL Server 2000. The new OS and database offer native support for XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. and OLAP (OnLine Analytical Processing) Decision support software that allows the user to quickly analyze information that has been summarized into multidimensional views and hierarchies. OLAP tools are used to perform trend analysis on sales and financial information. , which add enhanced integration, data exchange, and data mining capabilities to the application suite. |
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