Employee relations.101 Sample Write-Ups for Documenting Employee Performance ProblemsA Guide to Progressive Discipline & Termination These ready-to-go documents eliminate the fretful second-guessing about what to say and how to say it. Expertly written, they cover every kind of problem. In addition, you will find a complete explanation of the entire disciplinary process and--as a last resort--18 sample termination letters. A diskette The official name for the floppy disk. See floppy disk. diskette - floppy disk with all the sample write-ups (saved in Microsoft Word A full-featured word processing program for Windows and the Macintosh from Microsoft. Included in the Microsoft application suite, it is a sophisticated program with rudimentary desktop publishing capabilities that has become the most widely used word processing application on the market. format) is included as well. Paul Falcone (384 pp., paperback with CD-ROM, 1999) [ILLUSTRATION OMITTED] Item # 48.13530: $39.95 member/$49.95 non-member 101 Ways to Have a Great Day at Work 2nd Edition Based on more than 20 years of leadership development and human resource training, 101 Ways to Have a Great Day at Work explains how to improve your people skills and make decisions that ensure you will enjoy your work. Now you can take control of the things in your work environment that interfere with your happiness and career success. Stephanie Goddard Davidson (224 pp., paperback, 2006) [ILLUSTRATION OMITTED] Item # 47.30001: $7.95 member/$8.95 non-member 151 Quick Ideas to Recognize and Reward Employees 151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, as well as others that are destined des·tine tr.v. des·tined, des·tin·ing, des·tines 1. To determine beforehand; preordain: a foolish scheme destined to fail; a film destined to become a classic. 2. to become classics. Ideas include giving employees more autonomy and decision-making responsibilities, and making them more invested by offering profit-sharing. Ken Lloyd, Ph.D. (192 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.33061: $10.95 member/$12.99 non-member 2,600 Phrases for Effective Performance Reviews Ready-to-Use Words and Phrases Words and Phrases® A multivolume set of law books published by West Group containing thousands of judicial definitions of words and phrases, arranged alphabetically, from 1658 to the present. that Really Get Results You may know the points you need to get across in performance reviews, but putting them on paper is another matter. Author Paul Falcone puts the right words at your fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. , covering the 25 most commonly rated factors, including productivity, time management, teamwork and more. In addition to the hundreds of performance phrases, an appendix of helpful individual words is included. Paul Falcone (224 pp., paperback, 2005) [ILLUSTRATION OMITTED] Item # 48.33564: $9.95 member/$10.95 non-member 30 Reasons Employees Hate Their Managers What Your People May Be Thinking and What You Can Do About It 30 Reasons Employees Hate Their Managers takes your side, but takes your employees' point of view in identifying dozens of things managers do that make employees stop caring, stop producing, and start looking for other jobs. This research-based book takes you inside troubled organizations, and shows how management problems translate to poor results. In addition, it features stories of how such companies overcame and eliminated these dysfunctions. Bruce L. Katcher and Adam Snyder This article is about NFL offensive guard. For the U.S. Representative from Illinois, see Adam W. Snyder. Adam Snyder (born January 30, 1982 in Fullerton, California) is a National Football League offensive guard and tackle for the San Francisco 49ers. (224 pp., hardcover, 2007) [ILLUSTRATION OMITTED] Item # 48.33059: $18.95 member/$21.95 non-member The 7 Hidden Reasons Employees Leave How to Recognize the Subtle Signs and Act Before It's Too Late Identify the "push" factors in your organization with this data from surveys of more than 19,000 employees performed by the prestigious Saratoga Institute. This critical book examines how the employee and employer travel a two-way street of expectation and reality; the warning signs of unmet un·met adj. Not satisfied or fulfilled: unmet demands. expectations and how to react to them; how incomplete talent strategies lead to employee-job mismatches; and more. Leigh Branham (240 pp., hardcover, 2004) [ILLUSTRATION OMITTED] Item # 48.24536: $21.95 member/$24.95 non-member Brand From the Inside Eight Essentials to Emotionally Connect Your Employees to Your Business This book gives leaders throughout an organization step-by-step instruction on how to motivate employees to consistently deliver the experience the customer brand promises. By building the employer brand from inside the business--ensuring consistent authenticity, substance, and voice throughout the business--any organization can unleash a powerful tool to emotionally engage employees and recruit and retain the best people. Libby Sartain and Mark Schumann (272 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.33031: $26.95 member/$29.95 non-member A Carrot carrot, common name for some members of the Umbelliferae, a family (also called the parsley family) of chiefly biennial or perennial herbs of north temperate regions. a Day A Daily Dose of Recognition for Your Employees A once-a-day manager's handbook on motivating employees through praise and recognition, A Carrot a Day can keep you away from recognition pitfalls and help you develop employees who are more focused, committed and engaged. Adrian Gostick and Chester Elton (384 pp., paperback, 2004) [ILLUSTRATION OMITTED] Item # 48.33001: $11.95 member/$12.95 non-member The Carrot Principle How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance The Carrot Principle illustrates that the relationship between recognition and improved business results is highly predictable--it's proven to work. But it's different from the type of employee recognition some of us have been using for years. It is recognition done right, recognition combined with four other core traits of effective leadership. This book presents the simple steps to becoming a Carrot Principle manager and to building a recognition culture in your organization, offering a wealth of specific examples, culled from real-life cases, of the ways to do recognition right. Adrian Gostick and Chester Elton (176 pp., hardcover, 2007) [ILLUSTRATION OMITTED] Item # 48.33049: $19.00 member/$21.00 non-member Create Your Own Employee Handbook An employee handbook (or employee manual) details guidelines, expectations and procedures of a business or company to its employees. Employee handbooks are given to employees on one of the first days of his/her job, in order to acquaint them with their new company and A Legal & Practical Guide Newly updated in 2007, Create Your Own Employee Handbook provides all the information and policies managers, HR professionals and business owners need to create their own reader-friendly guide. Each chapter covers a different topic, including at-will employment, hiring, pay and payroll, workdays and hours, and performance evaluations, among other important issues. Amy DelPo, J.D., and Lisa Guerin, J.D. (448 pp., paperback with CD-ROM, 2007) [ILLUSTRATION OMITTED] Item # 48.23092: $44.95 member/$49.99 non-member Crucial Conversations Tools for Talking When Stakes Are High Crucial Conversations offers a seven-point strategy for achieving goals in emotionally, psychologically or legally charged situations. Based on the authors' popular Dialogue Smart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, and increasing emotional safety. Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler (256 pp., paperback, 2002) [ILLUSTRATION OMITTED] Item # 48.23018: $14.95 member/$16.95 non-member Don't Take the Last Donut New Rules of Business Etiquette etiquette, name for the codes of rules governing social or diplomatic intercourse. These codes vary from the more or less flexible laws of social usage (differing according to local customs or taboos) to the rigid conventions of court and military circles, and they Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting--from pitch to presentation, from networking to contract negotiations, and everything in between. With this book, you will easily master the art of small talk, the protocol of the perfect business introduction, and the many nuances of the business lunch. Judith Bowman (224 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.33063: $16.95 member/$19.99 non-member Employment Termination Source Book This book will help you understand the legal issues in terminations; reduce exposure to legal claims; simplify the documentation of actions undertaken before, during and after separation; create practical, adaptable materials for the many involuntary involuntary adj. or adv. without intent, will, or choice. Participation in a crime is involuntary if forced by immediate threat to life or health of oneself or one's loved ones, and will result in dismissal or acquittal. INVOLUNTARY. and voluntary types of terminations; and develop exit-interview materials that can turn a termination into a learning process. A CD-ROM gives you the forms, policies, checklists and materials in both PDF (Portable Document Format) The de facto standard for document publishing from Adobe. On the Web, there are countless brochures, data sheets, white papers and technical manuals in the PDF format. and Rich Text formats for easy customization. Wendy Bliss, J.D., SPHR SPHR Senior Professional in Human Resources SPHR Solidarity for Palestinian Human Rights SPHR Sphere , Gene Thornton, Esq., PHR PHR Personal Health Record PHR Physicians for Human Rights PHR Professional in Human Resources PHR Public Health Reports PHR Partnerships for Health Reform Phr Phrygian (linguistics) PHR Presse Hebdomadaire Régionale (246 pp., paperback, 2006) [ILLUSTRATION OMITTED] Item # 61.14500: $39.95 member/$44.95 non-member Growing Great Employees Turning Ordinary People into Extraordinary Performers In Growing Great Employees, you'll learn how smart managers and executives stay ahead of the competition by investing in their people. Whether you're a manager or a senior executive, this book is your guide to creating a dynamic workplace. Erika Andersen (288 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.31601: $22.95 member/$24.95 non-member Manager of Choice 5 Competencies for Cultivating Top Talent When employees leave a company, they're often quitting their managers, rather than their jobs or the company. Managing human capital is the critical business competency that world-class companies look for in their "managers of choice." This eye-opening book shows you how to develop the five critical competencies of human capital management: talent scouting scouting: see Boy Scouts; Girl Scouts. scouting Activities of various national and worldwide organizations for youth aimed at developing character, citizenship, and individual skills. Scouting began when Robert S. , relationship building, trust building, skill building and brand building. Nancy S. Ahlrichs, SPHR (256 pp., hardcover, 2003) [ILLUSTRATION OMITTED] Item # 61.13502: $23.95 member/$27.95 non-member Human Performance Improvement, 2nd Edition Building Practitioner Performance This book provides the tools and techniques that are fundamental to the practice of HPI HPI abbr. history of present illness (Human Performance Improvement). The second edition has been updated to include the latest thinking on the subject and will be invaluable for HR practitioners, HPI specialists and trainers who are being introduced to HPI principles. William J. Rothwell, Carolyn K. Hohne, and Stephen B. King (424 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.33064: $30.95 member/$32.95 non-member Managing Employee Retention A Strategic Accountability Approach Employee turnover is the most undervalued Undervalued A stock or other security that is trading below its true value. Notes: The difficulty is knowing what the "true" value actually is. Analysts will usually recommend an undervalued stock with a strong buy rating. issue facing businesses. Managing Employee Retention presents a logical process to manage retention--from identifying costs and causes of turnover, to designing solutions that match causes, developing tracking tools, placing alerts for action and measuring ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . Jack J. Phillips, Ph.D., and Adele O. Connell, Ph.D. (346 pp., hardcover, 2003) [ILLUSTRATION OMITTED] Item # 61.14503: $36.95 member/$43.95 non-member Managing Difficult People A Survival Guide for Handling Any Employee This book gives you the tools to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, Managing Difficult People cuts to the chase, helping you identify, manage and handle personality types such as the bully, the complainer, the overly sensitive person, the procrastinator pro·cras·ti·nate v. pro·cras·ti·nat·ed, pro·cras·ti·nat·ing, pro·cras·ti·nates v.intr. To put off doing something, especially out of habitual carelessness or laziness. v.tr. , and the manipulator. Marilyn Pincus (210 pp., paperback, 2004) [ILLUSTRATION OMITTED] Item # 48.43510: $8.95 member/$9.95 non-member Motivating the "What's In It for Me?" Workforce Managing Across the Generational Divide Today's workforce is an unusual challenge composed of four dramatically different generations. This book will help managers understand the distinct behaviors, priorities and loyalties of each generation, and motivate all employees to work better and smarter. Cam Marston (226 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.43583: $23.95 member/$24.95 non-member The Opt-Out Revolt Why People Are Leaving Companies to Create Kaleidoscope kaleidoscope (kəlī`dəskōp), optical instrument that uses mirrors to produce changing symmetrical patterns. Invented by the Scottish physicist Sir David Brewster in 1816, the device is usually a hand-held tube, a few inches to as much Careers When workers find their needs can't be met in the traditional workplace, they are taking control and walking away. With research data from the authors' five-year study of more than 3,000 professional women and men, this one-of-a-kind look at today's workplace profiles hundreds of modern-day trailblazers who have created kaleidoscope careers, which are defined by personal needs, life values, and a new 21st century definition of success. Lisa A. Mainiero and Sherry E. Sullivan (400 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.43585: $23.95 member/$28.95 non-member One Minute Manners Quick Solutions to the Most Awkward Situations You'll Ever Face at Work A mastery of business manners separates an ordinary professional from an extraordinary one. That's why this pocket-sized guide to business etiquette emergencies is indispensable for new hires and college graduates, and a valuable tool for career veterans looking to add finesse fi·nesse n. 1. Refinement and delicacy of performance, execution, or artisanship. 2. Skillful, subtle handling of a situation; tactful, diplomatic maneuvering. 3. to their workplace repertoire. Ann Marie Sabath (176 pp., hardcover, 2007) [ILLUSTRATION OMITTED] Item # 48.33065: $13.95 member/$15.95 non-member Painless pain·less adj. Free from complication or pain: a painless operation. pain  less·ly adv. Performance Evaluations
A Practical Approach to Managing Day-to-Day Employee Performance This step-by-step guide reflects 20 years of the most practical and positive approach to conducting performance evaluations and the duties associated with managing performance. It's a collection of tools and methods, as well as a guide for those who are looking for new, more effective ways to manage performance. Marnie E. Green (176 pp., paperback, 2005) [ILLUSTRATION OMITTED] Item # 48.43556: $19.95 member/$24.95 non-member Perfect Phrases for Managers & Supervisors Hundreds of Ready-to-Use Phrases for Any Management Situation In this latest addition to the best-selling Perfect Phrases series, corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise. guru guru (g  `r, g r` Meryl Runion coaches readers in the six
fundamentals of effective delivery, which includes topics such as
"Be Short, Specific, Targeted," and "Say What You Mean,
Mean What You Say, and Don't Be Mean When You Say It." Runion
offers hundreds of perfect phrases for every phase of management. Meryl
Runion (175 pp., paperback, 2004)
[ILLUSTRATION OMITTED] Item # 48.31572: $8.95 member/$9.95 non-member Perfect Phrases for Performance Reviews Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance and provide directions for improvement. Robert Bacal and Douglas Max (176 pp., paperback, 2002) [ILLUSTRATION OMITTED] Item # 48.17042: $8.95 member/$9.95 non-member Perfect Phrases for Setting Performance Goals Hundreds of Ready-to-Use Goals for Any Performance Plan or Review A follow-up to Perfect Phrases for Performance Reviews, this book provides managers with a timesaving aid for any performance review or plan. It makes it easy for managers to set high performance goals for executives and management; includes many categories of goals; facilitates the goal-setting process; and includes a guide to writing a performance plan for any employee. Douglas Max and Robert Bacal (175 pp., paperback, 2004) [ILLUSTRATION OMITTED] Item # 48.23593: $8.95 member/$9.95 non-member The Performance Appraisal Performance appraisal, also known as employee appraisal, is a method by which the performance of an employee is evaluated (generally in terms of quality, quantity, cost and time). Handbook, 2nd Edition Legal & Practical Rules for Managers Written by a best-selling employment-law attorney and reviewed by an expert advisory board, this hands-on guide provides you with a unique combination of practical and legal information in easy-to-read, jargon-free language. You'll also find checklists, sample forms, sample policies and step-by-step instructions for getting the job done. Amy DelPo (197 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.33585: $26.95 member/$29.99 non-member Performance Appraisal Phrase Book The Best Words, Phrases, and Techniques for Performance Reviews Featuring concise sections on how to write the evaluation, handle tricky legal issues, and verbally discuss the evaluation, Performance Appraisal Phrase Book includes a cross-referenced directory of thousands of words and phrases appropriate for any type of written evaluation. Corey Sandler and Janice Keefe (256 pp., paperback, 2003) [ILLUSTRATION OMITTED] Item # 48.43591: $9.95 member/$10.95 non-member Performance Appraisal Source Book A Collection of Practical Samples You don't have to reinvent the wheel (jargon) reinvent the wheel - To design or implement a tool equivalent to an existing one or part of one, with the implication that doing so is silly or a waste of time. This is often a valid criticism. in performance documentation. In this book are more than 40 of the best practical forms at your fingertips--in hard copy and as PDFs on the accompanying CD-ROM. It covers the basics of performance review: plan design, legal considerations, implementation and presenting reviews to employees. Mike Deblieux (256 pp., paperback with CD-ROM, 2003) [ILLUSTRATION OMITTED] Item # 61.73502: $37.95 member/$42.95 non-member Performance Appraisals That Work Features 150 Samples for Every Situation Filled with more than 150 sample performance appraisals for all job types, this comprehensive reference guide gives you everything you need to write appropriate evaluations with ease and accuracy--from documenting and rewarding stellar performance to laying the groundwork for disciplinary action. Corey Sandler and Janice Keefe (288 pp., paperback, 2005) [ILLUSTRATION OMITTED] Item # 48.43541: $12.95 member/$14.95 non-member Performance Management A Pocket Guide for Employee Development The comprehensive text offers an engaging examination of the entire process of performance management and provides theoretical concepts and practical how-to skills. It's organized around a straightforward model of performance management that includes defining performance, diagnosis, evaluation, feedback, and improving performance. James Rollo (182 pp., spiral bound Spiral-Bound is an active online mailing list and newsletter devoted to the discussion of 20th century authors that explored the limits of traditional narrative and structure, often coming from modernism, surrealism, magical realism, and postmodernism. , 2001) [ILLUSTRATION OMITTED] Item # 48.28008: $9.95 member/$10.95 non-member Positive Performance Improvement A New Paradigm New Paradigm In the investing world, a totally new way of doing things that has a huge effect on business. Notes: The word "paradigm" is defined as a pattern or model, and it has been used in science to refer to a theoretical framework. for Optimizing Your Workforce Drawing from the latest research in positive psychology, appreciative inquiry Appreciative Inquiry (AI) is a organizational development process or philosophy that engages individuals within an organizational system in its renewal, change and focused performance. Appreciative Inquiry was developed by David Cooperrider of Case Western Reserve University. , and sports psychology, Positive Performance Improvement details how to help individuals build a positive CORE model--Confidence, Outcomes, Relationships, and Engagement--and move from ordinary to extraordinary performance. The authors introduce a human-focused Talent Optimization Performance System that makes their positive CORE model tactical and practical in any coaching, performance appraisal, or ongoing performance management situation. Richard F. Gerson, Ph.D., and Robbie G. Gerson, MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). , PHR (160 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.43555: $29.95 member/$34.95 non-member The Progressive Discipline Handbook Smart Strategies for Coaching Employees This how-to guide full of practical and legal advice will help you identify an appropriate level of discipline, deal with employees when discipline is necessary, correct and monitor problems, and prevent future problems. The CD-ROM provides useful forms, checklists and audio dialogues, and quizzes to reinforce core lessons. [ILLUSTRATION OMITTED] Item # 48.33048: $32.95 member/$34.99 non-member Retaining Your Best Employees Nine Case Studies from the Real World of Training Organizations struggle with identifying the best retention tools, how to identify those tools, and how many to use. The wide variety of ideas, systems, processes and models in this casebook A printed compilation of judicial decisions illustrating the application of particular principles of a specific field of law, such as torts, that is used in Legal Education to teach students under the Case Method system. will help you identify and measure your own best tools; challenge and motivate you; and serve as an impetus for positive change in your organization. Jack J. Phillips, Ph.D., and Patricia Pulliam Phillips (176 pp., paperback, 2002) [ILLUSTRATION OMITTED] Item # 61.14501: $38.95 member/$49.95 non-member The Sexual Harassment sexual harassment, in law, verbal or physical behavior of a sexual nature, aimed at a particular person or group of people, especially in the workplace or in academic or other institutional settings, that is actionable, as in tort or under equal-opportunity statutes. Handbook The Sexual Harassment Handbook gives you the insight to assess a sexual situation on the job and take effective action--before the lawyers are called in. Many situations involving sexual harassment can be prevented or resolved if you recognize what's happening and know how to react. Linda Gordon Howard (223 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.19091: $12.95 member/$14.99 non-member The Simple Truths of Appreciation How Each of Us Can Choose to Make a Difference Sixty-five percent of American workers said they received no appreciation all last year for the good work they had done, which is weird, because the second most important thing people want from their jobs is full appreciation. In this inspiring book, popular speaker Barbara Glanz shares 10 simple truths and heart-warming stories about appreciating others. Barbara Glanz (94 pp., hardcover, 2007) [ILLUSTRATION OMITTED] Item # 48.28067: $12.95 member/$15.95 non-member A Survival Guide to Managing Employees from Hell Handling Idiots, Whiners, Slackers, and Other Workplace Demons Demons See also devil; evil; ghosts; hell; spirits and spiritualism. ademonist one who denies the existence of the devil or demons. bogyism, bogeyism recognition of the existence of demons and goblins. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types. From whiners and wastrels to the needy need·y adj. need·i·er, need·i·est 1. Being in need; impoverished. See Synonyms at poor. 2. Wanting or needing affection, attention, or reassurance, especially to an excessive degree. and nefarious, A Survival Guide to Managing Employees from Hell gives readers the tools they need to handle difficult employees. Gini Graham Scott Dr Graham Scott is a former official of the New Zealand government and political candidate. He became secretary of the New Zealand Treasury in 1986, and held that post until 1993. He later headed the Central Regional Health Authority and the Health Funding Authority. (224 pp., paperback, 2006) [ILLUSTRATION OMITTED] Item # 48.33046: $13.50 member/$15.00 non-member A Survival Guide for Working with Bad Bosses Dealing with Bullies, Idiots, Back-Stabbers, and Other Managers from Hell Being saddled with a terrible supervisor can turn the best job into a nightmare. A Survival Guide for Working with Bad Bosses provides readers with savvy, practical advice for coping with managers and supervisors who are mean, incompetent incompetent adj. 1) referring to a person who is not able to manage his/her affairs due to mental deficiency (lack of I.Q., deterioration, illness or psychosis) or sometimes physical disability. , unethical unethical said of conduct not conforming with professional ethics. and worse. It includes powerful strategies for working with, but thriving under, such bad boss types as the "Great Betrayers," the "Know-Nothing Bosses," and the "Bad Communicators." Gini Graham Scott, Ph.D. (224 pp., paperback, 2005) [ILLUSTRATION OMITTED] Item # 48.41545: $13.95 member/$15.00 non-member Talent IQ Identify Your Company's Top Performers, Improve or Remove Underachievers, Boost Productivity and Profit Talent is a company's most valuable resource. Today, more than ever, the fate of your organization depends on your ability to recruit, retain and, when necessary, replace talent. By the same token, talent management determines the success or failure of your own career. Talent IQ teaches you how to make the most of your own talent, as well as that of your team. Emmett C. Murphy (266 pp., hardcover, 2007) [ILLUSTRATION OMITTED] Item # 48.34526: $20.95 member/$22.95 non-member Using Individual Assessments in the Workplace A Practical Guide for HR Professionals, Trainers, and Managers Written for HR professionals, trainers and managers, Using Individual Assessments in the Workplace is an easy-to-read and easy-to-apply manual for using assessment tools. It leads the reader step-by-step through the often complex processes of job analysis, test selection, test administration and interpretation, and decision making. Erich Prien and Leonard Goodstein (240 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.43575: $41.95 member/$45.00 non-member What People Want A Manager's Guide to Building Relationships That Work Author Terry Bacon lays out a set of proven best practices that focuses on the seven needs that matter most to co-workers, peers, and direct reports: trust, challenge, self-worth, competence, appreciation, excitement, and an ability to develop and sustain an identity of merit. With dozens of real-world examples, sample dialogue, and nearly 200 tips and techniques, What People Want offers tools to help managers address their own needs for personal and psychological space, work-life balance, and advice on how to avoid such bad behaviors as bullying Bullying Chowne, Parson Stoyle terrorizes parish; kidnaps children. [Br. Lit.: The Maid of Sker, Walsh Modern, 94–95] Claypole, Noah bully; becomes thief in Fagin’s gang. [Br. Lit. and intimidation that can demotivate staff and damage the organization. Terry R. Bacon (264 pp., hardcover, 2006) [ILLUSTRATION OMITTED] Item # 48.33043: $25.95 member/$27.95 non-member Workforce Engagement Strategies to Attract, Motivate & Retain Talent Workforce Engagement provides readers with data, concepts and case studies that will enhance their understanding of workforce engagement: what it means, why it is important and how it affects individuals and organizations. In addition, it provides a framework for understanding workforce engagement as part of a broader total rewards strategy. Stephen P. Hundley, Ph.D., Frederic Jacobs, Ph.D., and Marc Drizin (300 pp., paperback, 2007) [ILLUSTRATION OMITTED] Item # 48.33062: $34.95 member/$39.95 non-member Working with You Is Killing Me Freeing Yourself from Emotional Traps at Work Working with You Is Killing Me provides valuable insights for turning conflicts in the workplace into productive working relationships. After all, the toughest part of any job is dealing with the people around you. Scratch the surface of any company and you'll uncover a hotbed of emotions--people feeling anxious about performance, angry at co-workers, and misunderstood mis·un·der·stood v. Past tense and past participle of misunderstand. adj. 1. Incorrectly understood or interpreted. 2. by management. In this book, readers will learn how to "unhook" from these emotional pitfalls and gain valuable strategies for confronting workplace conflicts in a healthy, productive way. Kathi Elster, Katherine Crowley (256 pp., 2006) [ILLUSTRATION OMITTED] Item # 48.33036: $20.95 member/$22.95 non-member Take a Closer Look at NOLO no·lo n. pl. no·los Nolo contendere. Publications The Job Description Handbook The Job Description Handbook is an all-in-one resource you can use to create HR documents that provide the details of every job's duties, requirements and qualifications. In addition, the CD-ROM included provides a PowerPoint presentation you can use to train managers on how to write job descriptions. Margie Mader-Clark (256 pp., paperback with CD, 2006) [ILLUSTRATION OMITTED] Item # 48.16058: $27.95 member/$29.99 non-member The Manager's Legal Handbook Third Edition The Manager's Legal Handbook compiles all the basics of employment law in one place, covering safe hiring practices; wages, hours, and employee benefits; discrimination; sexual harassment; and termination. Amy DelPo and Lisa Guerin (330 pp., paperback, 2005) Item # 48.14074: $36.95 member/$39.99 non-member The Performance Appraisal Handbook, 2nd Edition Legal & Practical Rules for Managers Written by a best-selling employment-law attorney and reviewed by an expert advisory board, this hands-on guide provides you with a unique combination of practical and legal information in easy-to-read, jargon-free language. You'll also find checklists, sample forms, sample policies and step-by-step instructions for getting the job done. Amy DelPo (224 pp., paperback, 2007) Item # 48.33585: $26.95 member/$29.99 non-member COMING IN SEPTEMBER--ORDER YOUR COPY TODAY! The Essential Guide to Workplace Investigations Item # 61.15005: $34.95 member/$39.99 non-member [ILLUSTRATION OMITTED] |
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