Empirix's OneSight Monitoring Solution Wins ''Best of Show'' Award at Call Center Demo; OneSight selected based on its ability to ensure the performance of call recording solutions.

BEDFORD, Mass. -- Empirix(R) Inc., which helps organizations adopt complex communications solutions with confidence, announced today it has won Call Center Demo's Best of Show award for its OneSight for Call Recorder Assurance, the first quality assurance solution for contact center call-recording systems. OneSight for Call Recorder Assurance proactively identifies missed, failed or degraded calls that were not properly recorded, logged and archived. With OneSight, contact centers, particularly in the financial services and telecommunications markets, can better demonstrate regulatory compliance and more efficiently resolve costly disputes by ensuring call recording environments are performing.

OneSight for Call Recorder Assurance addresses a critical need for proactive validation of call recording, with real-time isolation of problem-causing issues. The Empirix solution supports industry-leading call recording systems from Witness Systems, NICE, Verint and eTalk.

Award winners are featured in the July 2006 issue of Call Center Magazine. According to Keith Dawson, Editorial Director at Call Center Magazine and a judge for the Call Center Demo "Best of Show" awards, "Empirix has long distinguished itself as a leading developer of solutions for ensuring the quality of call center technology. Its OneSight solution - which also won 'Best of Show' in 2004 - has now been extended to include call recording systems, allowing IT managers and their call center colleagues to track whether a call recording system records, stores and archives calls properly, while also enabling users to gauge the sound quality of recordings."

Duane Sword, Vice President of Product Management and Marketing at Empirix, said, "OneSight for Call Recorder Assurance provides our customers with a unique opportunity to proactively maximize call recorder effectiveness. We're delighted that a leading industry publication such as Call Center Magazine has recognized us for developing a solution that so many in the industry are making an integrated part of their quality assurance process."

OneSight auto demo available at www.empirix.com

For an auto demo of OneSight or to learn more about Empirix and OneSight for Call Recorder Assurance, visit www.empirix.com, call 1-866-EMPIRIX or email [e-mail].

About Empirix

Empirix helps organizations adopt complex communications solutions with confidence. We combine the industry's deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise of their technology investments. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets - from testing in R&D labs through monitoring the end-user experience. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments. Visit www.empirix.com.

Empirix, OneSight and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States. All other trademarks contained herein are the property of their respective owners.