Emirates enhances online booking.Byline: Staff Report
Dubai Dubai (dbī`), sheikhdom (1995 pop. 674,101), c.1,500 sq mi (3,890 sq km), part of the federation of seven United Arab Emirates, SE Arabia, on the Persian Gulf. : Emirates on Monday Monday: see week. said it has made online bookings and payments easier on its website www.emirates.com , including the option to pay in one of 14 major currencies.
"Payment options in many of the airline's markets have now been widened, taking into account recent research on which payment methods are likely to most appeal to customers," an Emirates statement said.
Partnering with GlobalCollect, the world's premier payment service provider of local e-payments, Emirates can now offer alternative payment methods in 34 countries served by the site.
"In selecting these additional payment methods for customers using emirates.com we took a very local approach. Each country has its own unique preferred payment methods and we very much wanted to give options which catered for the needs of our customers in each market" Richard Vaughan Richard Vaughan may be:
"Germany is an excellent example - Giropay is a very popular payment system there and we have now added this as an additional payment method for passengers purchasing tickets from the four cities in Germany Complete list of 2,073 cities in Germany (as of September 1, 2005)
Only municipalities with independent administration and that have the Stadtrecht (city rights) are included. from which we fly."
Existing credit and charge card options like Visa, MasterCard, Amex and Diner's Club are expected to remain popular choices with customers.
Additional options now offered include real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. bank transfers, online banking and offline bank transfers, allowing passengers to make direct fund transfers.
Passengers will also now be able to send payments for their tickets at selected Western Union agent locations, using the Western Union Quick Pay service or via their PayPal accounts. There are also some market-specific options like Solo and Maestro (1) (Maestro NT) An earlier name for scheduling software for Windows NT from Tivoli Systems, Inc. When IBM acquired Tivoli in 1996, the program was renamed IBM Tivoli Workload Scheduler. cards in the UK.
One of the new benefits the airline believes will be most useful to customers is the opening of the option for a third party to make a payment on behalf of another passenger. So far this facility has not been offered, in order to prevent any possibility of fraud in an online transaction.
With the addition of alternative payment methods like Western Union Quick Pay and bank transfers, chances of fraud are reduced because the transactions are done via cash at an agent location or a cash transfer directly from a bank account, allowing, for example, someone to pay for a ticket booked for another family member.
In response to customer demand, Emirates also now offers the option for passengers who purchase their tickets through emirates.com using selected payment methods, to do so in the particular currency in which they are charged.
This provides the customer with greater transparency (1) The quality of being able to see through a material. The terms transparency and translucency are often used synonymously; however, transparent would technically mean "seeing through clear glass," while translucent would mean "seeing through frosted glass." See alpha blending. as the final charge will appear on their statement in their chosen currency.
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