Emerson Named 2004 Process Control and Automation Customer Value Enhancement Award Recipient by Frost & Sullivan.BOSTON -- Frost & Sullivan, a global leader in growth consulting, has named Emerson Process Management, a business of Emerson (NYSE NYSE See: New York Stock Exchange :EMR (ElectroMagnetic Radiation) The emanation of energy from everything in the universe. Although the EMR from electrical and electronic devices is typically measured for practical, every-day situations, every object, including humans, emanates energy. ), the 2004 Process Control and Automation Customer Value Enhancement award recipient. The annual award is presented to the company in the process control and automation sector that has best demonstrated the ability to expand its customer base, while maintaining the existing installed base, through more innovative value creation and enhancement strategies than competing vendors. The award recognizes the company's successful sales growth, customer acquisition and service strategies, and the degree to which those strategies have met customer stated needs and requirements. Such innovation is expected to significantly improve customer interaction and contribute to customer satisfaction. "The 2004 award in the process control and automation industry recognizes Emerson's unique ability to drive value for customers with profit-impacting solutions," said Sathyajit Rao, team leader and industry analyst for Frost & Sullivan. "Emerson introduced the PlantWeb digital plant architecture in recognition of the potential for manufacturers to drive cost savings and plant efficiency through use of intelligent field devices based on FOUNDATION fieldbus FOUNDATION fieldbus is an all-digital, serial, two-way communications system that serves as the base-level network in a plant or factory automation environment. Developed and administered by the Fieldbus Foundation. technology." "The innovative PlantWeb architecture, combined with a major solutions services initiative by Emerson, has enabled significant improvements in process automation and asset optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. ," continued Rao. "Customers have accepted and recommend PlantWeb not only for compact process industry needs, but also for large complex projects. The fact that PlantWeb has been successful in large projects in China, Asia Pacific, as well as in the Americas and parts of Europe, clearly underlines customer confidence." "Since improvement of customer value through process control and automation is the driving objective of our technology and services, we are thrilled to receive this award," commented John Berra, president of Emerson Process Management. "New business, and especially repeat business, have meant thousands of projects but -- more important -- customer value creation across the process industries around the world." Emerson was announced award recipient during Frost & Sullivan's 2004 Excellence in Customer Value Enhancement Awards Banquet, Wednesday, July 14, in Boston. About Emerson Process Management Emerson Process Management (www.emersonprocess.com) an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil and gas, refining refining, any of various processes for separating impurities from crude or semifinished materials. It includes the finer processes of metallurgy, the fractional distillation of petroleum into its commercial products, and the purifying of cane, beet, and maple sugar , pulp and paper, power, food and beverage F&B is a common abbreviation in the United States and Commonwealth countries, including Hong Kong. F&B is typically the widely accepted abbreviation for "Food and Beverage," which is the sector/industry that specializes in the conceptualization, the making of, and delivery of foods. , pharmaceutical and other industries. The company combines superior products and technology with industry-specific engineering, consulting, project management and maintenance services. Its brands include PlantWeb(R), Fisher(R), Micro Motion(R), Rosemount(R), Daniel(R), DeltaV(TM), Ovation(R) and AMS AMS - Andrew Message System (TM) Suite. About Emerson St. Louis-based Emerson (www.gotoemerson.com) is a global leader in bringing technology and engineering together to provide innovative solutions to customers in process control; electronics and telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. ; industrial automation; heating, ventilating ventilating Natural or mechanically induced movement of fresh air into or through an enclosed space. The hazards of poor ventilation were not clearly understood until the early 20th century. Expired air may be laden with odors, heat, gases, or dust. and air conditioning air conditioning, mechanical process for controlling the humidity, temperature, cleanliness, and circulation of air in buildings and rooms. Indoor air is conditioned and regulated to maintain the temperature-humidity ratio that is most comfortable and healthful. ; and appliance and tools. Sales in fiscal 2003 were $14 billion About Frost & Sullivan Founded in 1961, Frost & Sullivan is recognized as a global leader in growth consulting. Frost & Sullivan Awards A Sullivan Award may refer to:
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