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Emerald Solutions Forms Premier Alliance Agreement with Blue Martini Software; Companies Deliver Enhanced Customer Experience to Clients Such As PointsBeyond.

Business Editors/High Tech Writers

PORTLAND, Ore.--(BUSINESS WIRE)--May 1, 2000

Emerald Solutions Inc., a provider of e-business professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , and Blue Martini Software Blue Martini Software (Blue Martini Software, Inc.) was a privately held software manufacturer and professional services provider based in San Mateo, California that sells and supports an eponymous e-commerce enterprise application that supports sales online, by phone, and at the , a provider of e-business applications designed to build brand everywhere, today announced at BluePrint 2000, Blue Martini Software's first annual user conference, that the companies have signed a premier alliance agreement.

According to according to
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

 the terms of the agreement, Emerald will serve as a premier-level implementation alliance member for Blue Martini's e-merchandising, e-marketing and e-service solutions. The two companies will work on joint projects and engage in joint marketing and sales activities.

A growing market demand for customer interaction systems and the need for end to end integration of these technologies has motivated a variety of companies to seek assistance from Emerald and Blue Martini. Joint customer, a Web site dedicated to delivering weekly local outdoor adventures to the 66 million outdoor enthusiasts in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , recently deployed the Blue Martini Customer Interaction System.

"We realized that we needed a long-term customer interaction system that was robust and scalable enough to meet the growth demands of our business," said Jeff Klugman, president of "The Emerald/Blue Martini relationship proved to be successful for us. Emerald was able to meet our rigorous eight-week deployment timeline, integrating the Blue Martini product to provide us with content management capabilities for an innovative customer-facing solution."

"The Blue Martini Customer Interaction System helps our clients excel at Verb 1. excel at - be good at; "She shines at math"
shine at

excel, surpass, stand out - distinguish oneself; "She excelled in math"
 one of the most fundamental requirements for e-commerce success: customer acquisition and retention," said Kevin Greenan, vice president of customer interactions at Emerald Solutions. "Together, Emerald and Blue Martini enable companies to be more efficient and more profitable in their e-commerce ventures, while at the same time providing a highly tailored experience for consumers."

"Blue Martini works with premier firms offering complementary products and services that support our customers in their efforts to build their brands," said Patrick McCue Patrick Aloysius McCue (born June 24, 1883[1] - died September 10, 1962) was an Australian rugby union player who competed in the 1908 Summer Olympics.

He was a member of the Australian rugby union team, which won the gold medal.

, vice president of alliances at Blue Martini software. "Working together with these firms helps us deliver a complete solution to our customers without taking time and resources away from our own core business of software development and marketing. With Emerald providing integration, our joint customers benefit from best-practice implementation methodologies and a proven e-merchandising solution."

About Blue Martini Software

Blue Martini Software provides enterprise-scale e-business applications that are designed to build brand everywhere. Strong brands attract and retain customers -- generating higher revenues and increasing lifetime customer value. Companies use the Blue Martini Customer Interaction System to interact directly with customers on Web sites, through call centers, via e-mail, and over mobile wireless devices.

Blue Martini business-to-consumer customers include, gazelle gazelle, name for the many species of delicate, graceful antelopes of the genus Gazella, inhabiting arid, open country. Most gazelles are found only in Africa, but several species range over N Africa and SW Asia; the Persian, or goitered, gazelle ( .com,, Gymboree, Harley-Davidson, Levi Strauss
This article is about the clothing manufacturer. For the anthropologist, see Claude Lévi-Strauss and for the company of the same name, see: Levi Strauss & Co..

Levi Strauss, born Löb Strauß
 & Co., and The Men's Wearhouse Men's Wearhouse (NYSE: MW) is the largest men's dress apparel retailer in the United States. The company is based in Houston, Texas, and is publicly traded on the New York Stock Exchange. The company was founded by George Zimmer in 1973. . Blue Martini business-to-business customers include Club Colors, Deluxe Corporation, and For more information, contact Blue Martini Software at 2600 Campus Drive, San Mateo San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif., 94403; phone 650/356-4000; fax 650/356-4001;

About Emerald Solutions

Emerald Solutions is an e-business services company that designs and builds Internet-based business solutions by integrating digital business strategy with both emerging and existing information technologies. Emerald Solutions helps its clients to create entirely new e-businesses or to expand and improve their existing e-business activities. Emerald Solutions enables its clients to use the Internet to enhance relationships with their customers and business partners, improve the efficiency of their operations and create new revenue opportunities.

Emerald's client base includes AT&T, Lucent, Boeing, Wells Fargo Wells Fargo

armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147]

See : Protectiveness

Wells Fargo

company that handled express service to western states; often robbed. [Am. Hist.
 Bank, Warner-Lambert/Parke-Davis, Pfizer, Consolidated Freightways Consolidated Freight was the 3rd biggest trucking company in the US. In the 1930s they started their own truck manufacturing operation, Freightliner, now part of DaimlerChrysler. , PGE PGE Pacific Gas and Electric Company
PGE Portland General Electric
PGE Prostaglandin E
PGE Platinum Group Elements
PGE Pacific Great Eastern (Railroad)
PGE Phenyl Glycidyl Ether
PGE Perfect Girl Evolution
,, Emery Worldwide, Benjamin Moore, and Hawaiian Airlines. The company is headquartered in Portland, Ore., and has offices in Bellevue, Wash.; Warren, NJ; Vienna, Va.; Dallas, Texas; Birmingham, Ala.; Minneapolis/St. Paul, Minn.; Denver, Colo.; Walnut Creek, Calif.; Phoenix, Ariz.; and Atlanta, Ga. Call 503/276-2900 for more information or visit the Emerald Solutions web site at

Emerald Solutions, E-Business Engineering, E-Business Engineering at Work, and the Emerald Solutions logo are service marks of Emerald Solutions Inc. Other product and company names herein may be trademarks of their respective owners.
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Publication:Business Wire
Date:May 1, 2000
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