Ellis Island Medal of Honor Awarded to James F. Orr, Chairman, President, and CEO of Convergys.

Business Editors

CINCINNATI--(BUSINESS WIRE)--March 6, 2003

Convergys Corporation (NYSE:CVG), the global leader in integrated billing, employee care, and customer care services, today announced that its Chairman, President, and CEO, James F. Orr, has been awarded the Ellis Island Medal of Honor for outstanding citizenship, individual achievement, and encouragement of cultural unity.

The award comes from the National Ethnic Coalition of Organizations (NECO), the largest organization of its kind in the U.S., serving as an umbrella group for over 350 ethnic organizations representing five million family members. NECO's mandate is to preserve ethnic diversity, promote ethnic and religious equality, tolerance and harmony, and combat injustice, hatred, and bigotry. (www.neco.org)

"This is a great honor for our company. The mandate of NECO reflects an important part of what makes this a great country, and the underpinning of any enterprise wishing to be a great company," said Orr. "At Convergys, diversity is a core value and we believe it is an important component of our success as a leader in our industry. It encompasses all facets of our workforce. We operate on the fundamental belief that individual differences produce genuine competitive advantages in a global market."

Designed to pay homage to the immigrant experience, as well as individual achievement, the Ellis Island Medals of Honor are awarded to U.S. citizens from various ethnic backgrounds. The honorees are remarkable Americans who exemplify outstanding qualities supporting diversity in both their personal and professional lives.

This year's honorees will receive their awards at a ceremony in the Great Hall on Ellis Island in New York Harbor on Saturday, May 17, 2003. The Ellis Island Medal of Honor is sanctioned by the United States Congress.

A small sampling of previous honorees includes George Bush, Jimmy Carter, Bill Clinton, Gerald Ford, Richard Nixon, Bob Hope, Frank Sinatra, Michael Douglas, Gloria Estefan, Coretta Scott King, John Glenn, Rosa Parks, Muhammad Ali, Mickey Mantle, Joe DiMaggio, Norman Schwarzkopf, Barbara Walters, Elie Wiesel, Rudy Guiliani, and a host of other statesmen, Nobel Laureates, educators, religious, businessmen, and leaders of every type.

The Ellis Island Medal of Honor was created in 1986 to honor the many ancestral groups who through struggle, sacrifice, and success, helped build this great nation and made outstanding contributions to America. It celebrates the richness and diversity of American life. The award honors not only individuals but also the pluralism and democracy that has enabled our ancestry groups to maintain their identities while becoming integral parts of the American way of life.

Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati. Convergys and the Convergys logo are registered trademarks of Convergys Corporation.