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Elephant in the living room: you can't sell life insurance without talking about death, but many boomers--and agents--seem to think death is optional and would rather talk about mutual funds.


We talk a lot about selling in the life insurance business and we take pride in our ability to present persuasively. With all the speakers, articles, books, seminars and training programs for financial advisers, any outsiders would think we're terrific salespeople sales·peo·ple  
pl.n.
Persons who are employed to sell merchandise in a store or in a designated territory.
.

But are we? Certainly, one definition of successful selling includes our capability to assess the clients' needs accurately and make proposals that fulfill ful·fill also ful·fil  
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.

2.
 them properly.

Then why is it that so many financial advisers start off client financial plans by recommending mutual fund or investment products? Is it because they're popular with clients and easier to sell? Even though we're aware of the risk, we still do it.

Whatever happened to adequate savings and life insurance as the fundamental building blocks of every financial plan? When the smoke clears, isn't the goal of a financial plan to help the client reach a certain financial objective?

No matter how you look at it, the client believes that a financial plan should produce specific results. The client looks at the plan as the road map to reach financial objectives. Would any survey of client expectations indicate any other expectation? Of course not.

Now--and here's the test--what one financial product has the ability to deliver for the client? There's only one possible answer as we all know. It's life insurance.

No matter what other investments a client may have, life insurance is the one that gets them where they want to be financially if they are unable to complete other elements of their plan. Look at it this way: If you had a tree that produces money equal to your annual income, how much insurance would you buy on the tree? The answer seems obvious. Yet, financial advisers often skip life insurance in favor of potentially more "exciting" but riskier returns.

For the young family, life insurance is the one product that can solve the financial security problem if the breadwinner bread·win·ner  
n.
One whose earnings are the primary source of support for one's dependents.



bread·winning n.
 dies prematurely. Nothing--absolutely nothing--can be more reassuring re·as·sure  
tr.v. re·as·sured, re·as·sur·ing, re·as·sures
1. To restore confidence to.

2. To assure again.

3. To reinsure.
 and comforting than that. For a couple of thousand dollars a year or less, a 45-year-old male can own $1 million in life insurance that comes with a 100% performance guarantee. What else offers such security? What could possibly be worth more to any client? Mutual funds can't come close to providing total certainty.

Then why do so many planners avoid introducing life insurance into financial plans?

There are several reasons. First, it's easier to discuss the appeal of the stock market, the popularity of mutual funds and the exuberance of owning a piece of the action with a prospective customer.

Second, most of those who know how to sell life insurance products are getting gray hair. With the demise of life insurance company-sponsored sales training programs, the new recruits in the financial-services field have little or no serious life insurance education. So, they sell what they know and what they know is accumulation products. Life insurance becomes little more than an addendum addendum n. an addition to a completed written document. Most commonly this is a proposed change or explanation (such as a list of goods to be included) in a contract, or some point that has been subject of negotiation after the contract was originally proposed by  to a client plan.

In reality, many client financial plans are faulty fault·y  
adj. fault·i·er, fault·i·est
1. Containing a fault or defect; imperfect or defective.

2. Obsolete Deserving of blame; guilty.
. Equity products have a place in client financial plans, of course. But they should come after the life insurance and adequate savings establish the foundation.

There's a third reason financial advisers avoid the life insurance sale. Many top prospects for financial advisers are middle-aged boomers who are at the apex of their earning power Earning power

Earnings before interest and taxes (EBIT) divided by total assets.


earning power

1. The earnings that an asset could produce under optimal conditions. For example, AT&T may currently be earning $2.
. With medical advances and increasing longevity longevity (lŏnjĕv`ĭtē), term denoting the length or duration of the life of an animal or plant, often used to indicate an unusually long life. , death isn't a pressing issue, even though their parents are dying. With the stream of medical advances and medication advertising aimed at consumers, it's as ff there's a solution to every medical problem. They just don't think they're going to die!

In a cultural milieu mi·lieu
n. pl. mi·lieus or mi·lieux
1. The totality of one's surroundings; an environment.

2. The social setting of a mental patient.



milieu

[Fr.] surroundings, environment.
 where life seems to go on for a long, long time, products with a promise of growth possess far more appeal than life insurance with its implication of mortality.

An associate became fascinated with this issue and glanced through a half-dozen books dealing with boomers, and selling to seniors. He found only one reference to death. Accidental? Perhaps and then again, perhaps not.

Today's financial advisers need to come to terms with one basic fact: If the client isn't ready for life insurance, the client isn't ready for financial planning Financial planning

Evaluating the investing and financing options available to a firm. Planning includes attempting to make optimal decisions, projecting the consequences of these decisions for the firm in the form of a financial plan, and then comparing future performance against
.

Is this too harsh, too narrow, too old fashioned n. 1. A cocktail consisting of whiskey, bitters, and sugar, garnished with with fruit slices and often a cherry.

Noun 1. old fashioned - a cocktail made of whiskey and bitters and sugar with fruit slices
? Possibly. Yet, the unpleasant issues must be laced if the goal is our clients' financial security.

Every family or business associate receives exactly what is expected and promised when a financial adviser delivers the proceeds from the client's life insurance policy.

While no financial plan may be perfect, the chances are that those without life insurance are deeply flawed flaw 1  
n.
1. An imperfection, often concealed, that impairs soundness: a flaw in the crystal that caused it to shatter. See Synonyms at blemish.

2.
.

Ronald D. Verzone is a Best's Review columnist columnist, the writer of an essay appearing regularly in a newspaper or periodical, usually under a constant heading. Although originally humorous, the column in many cases has supplanted the editorial for authoritative opinions on world problems.  and president of United Underwriters, Exeter, N.H. He can be reached at insight@bestreview.com.
COPYRIGHT 2004 A.M. Best Company, Inc.
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Title Annotation:Selling Insight
Comment:Elephant in the living room: you can't sell life insurance without talking about death, but many boomers--and agents--seem to think death is optional and would rather talk about mutual funds.(Selling Insight)
Author:Verzone, Ronald D.
Publication:Best's Review
Geographic Code:1USA
Date:Oct 1, 2004
Words:788
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