Electronic records.

E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication

Nancy Flynn and Randolph Kahn, Esq.

All companies rely on e-mail as a critical business tool, but few have considered the policies and systems necessary to safeguard their interests. Important information including transaction details, trade secrets, and confidential documents contained within messages are business assets with serious legal and financial implications. If an organization is to be safe, it needs a practical system for handling everything that comes into--and leaves--its computers.

A toolkit for protecting any company's electronic capital, E-Mail Rules shows how to

* use technology, policy, and employee training to minimize the loss of data

* create enterprise-wide retention rules for the saving and disposal of messages

* gain control of transmission and ensure a secure electronic environment develop strategies for related technologies like instant messaging, list serves, and online chat

E-Mail Rules shows readers how to maximize the effectiveness of their organizations' e-mail systems and put an end to lost or compromised information.

ISBN: 0-8144-7188-9 (AMACOM)

Soft cover, English, 256 pages, 2003

Catalog No. B4828

$20 ARMA member or non-member

Effective Approaches for Managing Electronic Records and Archives

Bruce W. Dearstyne, editor

Records and information management (RIM) professionals grapple with the constantly growing repository of electronic records that their organizations create at a staggering rate every day. The unwieldy job of managing them sometimes may seem insurmountable, However, Effective Approaches for Managing Electronic Records and Archives is a compilation of essays providing insights, perspectives, and strategies for managing electronic records. The authors--all experts in the field--draw on first hand experience to present practical solutions, including recommendations for building and sustaining strong electronic records programs.

Some of the essay topics include

* the definition of electronic records within several contexts

* an example of a model guideline for electronic records, along with a means of testing it

* strategic approaches to electronic records through outlining obstacles and opportunities

* legal impacts and perspectives of electronic records, which include intellectual property and privacy issues

Editor Bruce Dearstyne, a professor at the College of Information Studies at the University of Maryland, offers the "last word" by way of the concluding essay, adeptly fusing the issues raised by the other contributors and offering his own set of prescriptions for building effective electronic records management programs.

ISBN: 0-8108-4200-9 (Scarecrow Press)

Hard cover, English, 178 pages, 2002

Catalog No. B4826

$30 ARMA member or non-member

Managing Electronic Records, 3rd Ed.

William Saffady

This third edition of ARMA's bestselling classic, Managing Electronic Records, is a practical book intended for professional records managers, archivists, computer systems professionals, office systems analysts, administrative system specialists, data center managers, librarians, and others responsible for the creation, maintenance, management, control, and use of electronic records created by computer, audio, and video systems.

This edition includes revised chapters that reflect

* changes in storage technology and file formats

* updated laws and regulations, including new references to regulations pertinent to vital records protection

* a new discussion of electronic signatures

* expanded discussions of data migration and backup procedures

* a new section on records management application software

On completion of the book, the reader should understand

* the special records management issues and problems associated with electronic records

* the physical and application characteristics of electronic records

* principles and procedures for inventorying and scheduling electronic records

* factors that influence the stability and durability of electronic records

* methods of protecting vital electronic records against damage and destruction

* guidelines for the daily management of electronic records as working information resources

ISBN: 1-931786-05-4 (ARMA International)

Soft cover, English, 206 pages, 2002

Catalog No. A4721

$56, ARMA member $39

e-policy

Michael R. Overly

Employee abuse of e-mail can cost businesses millions in litigation, theft, and waste of valuable resources.

This book is a one-stop computer/e-mail policy guidebook [or

* helping organizations eliminate the dangers posed by computer/e mail use

* providing advice about how organizations call protect their interests but still reap the rewards of technology

* offering step-by-step guidelines for creating up to-date, legally sound policies that explicitly define the rights and obligations of employees

As an introduction or complement to existing policies, e-policy is written from a legal expert's perspective and is careful not to bury the reader in "legalese."

ISBN 0-8144-7996-0-1 (AMACOM)

Soft cover, English, 156 pages, 1999

Catalog No. B4675

$23 ARMA member or non-member

Guideline for Managing E-mail

ARMA International Standards Committee E-mail Task Force

E-mail has become one of the most viable business mediums of the 21st century. Because e-mail is being used more and more frequently, users need guidance on how to properly create, receive, maintain, identity, and protect e-mail records.

This guidebook addresses

* records management foundations for e-mail policy in government and corporations

* creation and use of e-mail

* determining the value of e-mail

* litigation issues

Although it has a specific focus on U.S. public and private businesses, this book can be applied to organizations in other countries.

ISBN: 0-933-887-91-4 (ARMA)

Soft cover, English, 44 pages, 2000

Catalog No. A4618

$34, ARMA member $23

Successful Document Management: A Structured Approach

Karen Strong

Six modules make up this educational package, which walks through the decisions and steps involved in implementing a successful document management solution.

The CD-ROM, video, and spiral-bound guideline cover

* developing a document management strategy

* defining the document environment

* evaluating the document technologies

* building the business case

* implementing a document management solution

The program can be customized to meet your needs. It includes a 65-minute video (VHS or VHS/PAL formats), CD-ROM of Microsoft PowerPoint slides, support materials for internal presentations, and a guideline with tips for using the program.

ISBN: None (Clarity Document Management Institute)

VHS videotape, CD-ROM, and Spiral-bound Guideline, English, 1997

Catalog No. B4211

5202, ARMA member $152

Document Management for the Enterprise

Michael J.D. Sutton

Fast, efficient storage and retrieval of records rely on effective automated systems. Document Management for the Enterprise uses case studies to illustrate how to avoid common pitfalls, and it shows how to engineer and manage enterprise document management systems by

* defining the goals and uses of document management and engineering

* providing expert assessments of risks, costs, and benefits of creating an enterprise-wide document management system

* outlining a document engineering life cycle and framework for rolling out document management applications

* identifying available software products and describing a method for evaluating their functions and features

ISBN: 0-471-14T 9-2 (Wiley) Soft cover, English, 369 pages 1996 Catalog No. B4318 $70 ARMA member or non-member

Into the Future

American Film Foundation

Will humans 20, 50, or 100 years from today have access to the electronically recorded knowledge and history of our time? Produced by Academy Award-winning filmmaker Terry Sanders and aired on many PBS stations, this thought-provoking video asks if the human record, as it is increasingly stored in fragile, ephemeral, and complex digital electronic forms, will endure.

"Into the Future" questions

* What happened to reel-to-reel?

* Can we still read those magnetic tapes from early Voyager probes into outer space?

* Will information on CD ROMs survive into the future?

This sequel to the PBS award-winning film "Slow Fires: On the Preservation of the Human Record," "Into the Future" features such extraordinary shapers of the Information Age as Peter Norton (thunder of Norton Utilities) and Tim Berners-Lee (father of the World Wide Web). This video is ideal for generating discussion about these issues in your organizations. Its urgent and timely message is an indispensable addition to every media library.

ISBN: None (American Film Foundation) VHS videotape, English, 33 minutes, 1997 Catalog No. B4613 $42 ARMA member or non-member

Authentic Electronic Records: Strategies for Long-Term Access

Charles M. Dollar

Technology moves quickly, and all media degrade over time. These two fundamental truths have inspired a justified panic among companies, libraries, and governmental organizations. Beyond panic, there is a plan. Authentic Electronic Records takes apart the concerns surrounding long-term access and offers a sound, thoroughly researched approach to the everyday issues.

Authentic Electronic Records walks you step-by-step through

* what eight important electronic records studies offer in terms of greater understanding, improved models, and practical tools

* how to tell the difference between an electronic document and an electronic record

* what technological obsolescence really means

* options and alternatives for access over time to authentic electronic records

* how the archival preservation domain helps you understand what is required for access over time

* what conceptual elements form the essence of any long-term access strategy

* how to effectively address incompatible systems during migration

ISBN: None (Cohasset)

Soft cover, English, 248 pages, 1999

Catalog No. B4696

$78 ARMA member or non-member