Electronic document management and delivery creates big business.

SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 6, 1994--The worldwide digital document systems and services market will grow from a $4.7 billion market in 1994 to more than $10.4 billion in 1998, according to a recent forecast by Dataquest. The sale of tools required to electronically file, retrieve, and disseminate documents has indeed become big business.

"The 1990s may well come down in history as the zenith of the digital era for office communications," said Jennifer Mitchell, principal analyst for digital document management at Dataquest.

"The race to be first with new information technology products has accelerated the pace of change in business communications to breakneck speed, pushing digital document management solutions to the forefront of IS priorities."

North America accounts for 61 percent of all digital document systems and services revenue in 1994. Electronic document management technology is spreading quickly to the rest of the world primarily through the efforts of the large systems integrators, so North America's share of the worldwide market will shrink to 49 percent by 1998 (see Table 1).

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Table 1
Digital Document Systems and Services Revenue Forecast
(Billions of Dollars)

                1993    1994    1995    1996    1997    1998
North America    2.2     2.9     3.5     4.1     4.7     5.1
Worldwide        3.4     4.7     6.1     7.4     9.0    10.4
Source: Dataquest (December 1994)

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Dataquest defines the digital document systems and services market to include imaging systems such as those offered by IBM, Wang, and Minolta and document-related consulting and systems integration such as those performed by EDS, Andersen Consulting, and SHL Systemhouse.

Dataquest s digital documents research service also tracks software for creation, management, and electronic delivery of documents and peripherals for scanning and reproduction of documents in print.

Dataquest's digital document management market forecast is included in a Market Trends report, entitled "The Digital Document Era Unfolds." The report includes specific market size estimates and forecasts for each aspect of the digital document market as well as an examination of vendor strategies and Dataquest's analysis of the market dynamics.

"The Digital Document Era Unfolds" is available for $3,995. For more information about purchasing this report, call 800-419-DATA. More information about Dataquest's services, descriptions of recent research reports, and full text of press releases can be found on the Internet at http://www.dataquest.com.

Dataquest Incorporated, headquartered in San Jose, Calif., is a 23-year-old global market research and consulting company serving the high-technology and financial communities. The company provides worldwide market coverage on the semiconductor, computer systems and peripherals, communications, document management, software, and services sectors of the information technology industry. Dataquest is an international company of The Dun & Bradstreet Corporation.

CONTACT: Dataquest, San Jose

             Paul Wheaton, 408/437-8312
                           [e-mail]