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Eicon releases Audio Provider module for Nuance Voice.


Eicon Networks Corporation, a provider of communication products for networked business applications, announced in September the availability of an Audio Provider software module for Nuance Voice Platform 3.0 and Nuance 8.5. Eicon designs and markets the Diva Server line of products to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications.  through its distributors and resellers. The hardware architecture and rich media processing See media control.  features of the Diva Server telephony adapters enable companies to develop and deploy voice, speech and conferencing applications that can deliver enhanced performance, greater accuracy and reduced costs. Diva Server telephony adapters provide a full set of voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies.  functions, including tone detection and generation, voice activity detection and echo cancellation The elimination of an echo in a two-way voice transmission. Echo is created in the telephone company's central office switch when two-wire lines from the customer are converted to four-wire lines for backbone trunks. . Automatic gain control (AGC AGC Automatic Gain Control
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) is provided to automatically adjust the signal level of calls within a conference or for recording at normal levels. Up to eight Diva Server adapters--offering two to 240 channels--can be installed and concurrently operated in a single server. All Diva Server adapters conform to plug-and-play standards, eliminating the need to manually configure the user's server.

www.eicon.com and www.nuance.com
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Eicon Networks Corp.
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1CANA
Date:Nov 1, 2004
Words:176
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