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East Boston Savings Bank Successfully Implements BSG Financial's OverdraftHonor(R); Overdraft Program Helps Improve Customer Satisfaction and Increase Bottom Line.


LOUISVILLE, Ky. -- BSG BSG Battlestar Galactica
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 Financial, LLC (Logical Link Control) See "LANs" under data link protocol.

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, a provider of profit-enhancing programs and marketing services to the financial industry, announced that East Boston, Mass.-based East Boston Savings Bank savings bank, financial institution that, until recently, performed only the following functions: receiving savings deposits of individuals, investing them, and providing a modest return to its depositors in the form of interest. (R) (EBSB EBSB East Boston Savings Bank ) successfully implemented OverdraftHonor(R), BSG Financial's responsible approach to courtesy overdraft management, in Feb. 2006.

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 company officials, EBSB chose BSG Financial because of the company's conservative approach to overdraft management and extensive customer and technical support, as well as regulatory adherence. BSG Financial's OverdraftHonor enables EBSB to provide a reliable and responsible courtesy overdraft program to its accountholders, while maximizing profitability.

"East Boston Savings Bank has always been committed to treating its customers as individuals and remaining dedicated to fostering growth and prosperity in the communities we serve," said Paul Gaulthier, division vice president of Business and Consumer Banking for East Boston Savings Bank. "BSG Financial's OverdraftHonor program has given us a way to serve our customers better by providing them an alternative to bounced checks. In addition, OverdraftHonor has made the decision-making process for overdrafts easier on our staff by reducing the time and associated costs of making daily overdraft decisions."

According to company officials, EBSB chose BSG Financial's OverdraftHonor program after four years of overdraft management research and consideration of five other providers. OverdraftHonor enabled the bank to increase fee income without adversely affecting East Boston Savings Bank customers or employees.

"BSG Financial considers its relationship with East Boston Savings Bank a partnership, from implementation to continual support of the OverdraftHonor program," said Barrett Nichols, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of BSG Financial. "Working together alleviates compliance concerns, while allowing the bank to focus on customer service and remaining competitive in the marketplace by offering a valuable service."

"Signing a contract is easy," continued Gaulthier. "Making it work is where BSG Financial proved to us OverdraftHonor was our best choice."

About East Boston Savings Bank(R)

Since 1848, East Boston Savings Bank (EBSB), a wholly-owned subsidiary of Meridian Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject.
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, has continually endeavored to uphold the principles and ideals its founders set forth. As a major employer and an integral part of its community, EBSB remains dedicated to fostering growth and prosperity in the communities we serve with three branch locations in East Boston as well as branches in Saugus, Winthrop, Revere Revere, city (1990 pop. 42,786), Suffolk co., E Mass., a residential suburb of Boston, on Massachusetts Bay; settled c.1630, set off from Chelsea and named for Paul Revere 1871, inc. as a city 1914. , Melrose and Peabody.

For more information about the bank and its products and services, visit www.ebsb.com.

About BSG Financial, LLC

Louisville, Ky.-based BSG Financial, LLC is a provider of programs and services to the financial industry that increase profitability, while enhancing customer relations. Its flagship program, "The Responsible Approach(TM)," is a proprietary courtesy overdraft program, uniquely providing both in-house and outsourced solutions with a conservative approach to customer and risk management, profitability and ongoing technical and customer service. In addition, BSG Financial offers other profit-enhancing programs that increase retail account openings; outsource collections; repair damage caused by identity theft; and take customer relationship management beyond traditional CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  and MCIF MCIF Marketing Customer Information File
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 capabilities. BSG Financial is privately owned and has offices in Kentucky, Texas, Massachusetts and Pennsylvania. For more information about the company, visit www.BSGfinancial.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Apr 7, 2006
Words:511
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