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EXPERIO PUTS "HIGH TOUCH" INTO MANUFACTURING.


With continued market momentum, Experio Solutions, a Hitachi, Ltd. (NYSE NYSE

See: New York Stock Exchange
:HIT) company, moves forward with a new program aimed at "High Touch" manufacturers, and leverages its relationship with Oracle Corp. (Nasdaq:ORCL ORCL Oracle (stock symbol) ) by using the Oracle E-Business Suite A group of integrated Internet-based applications from Oracle. Introduced in 2001 as Version 11i, it includes modules for CRM, finance, human resources, supply chain management as well as applications for business intelligence.  as the cornerstone for the program.

"High Touch manufacturers are emerging across many areas within discrete manufacturing Fabricating products by assembling components and subsystems into larger systems. The automated assembly line is the prime example of discrete manufacturing such as in the making of automobiles, household appliances and computer systems. ," said Tim Boyce, senior vice president of Alliances for Experio. "High Touch means that their products, made up of many, discrete components, are highly configurable. These manufacturers also have significant customer interaction after the sale, so they demand a fully integrated value chain, from customers on through to suppliers. The Oracle E-Business Suite is the ideal platform to build upon to deliver the return these businesses expect."

Experio sees these manufacturers driving toward three distinct goals: to get more profit out of their after-sale relationships, to be more responsive to customers, and to better integrate their business processes. Many of these manufacturers select the Oracle E-Business Suite as the platform to achieve these goals. They also choose Experio as their solutions provider.

"Experio has emerged as a strong player in providing a wide array of solutions for manufacturers," said Julie Tung, vice president, Global Partnering at Oracle. "Since 1996, Experio has completed numerous client engagements demonstrating their commitment to our relationship."

Experio supports the entire applications footprint of the Oracle E-Business Suite. These include: ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , SCM (1) (Software Configuration Management, Source Code Management) See configuration management.

(2) See supply chain management.
, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , Business Intelligence and Tutor. Through assessments, business consulting, enterprise architecture planning, and enterprise integration, along with design and implementation capabilities, Experio helps its clients improve customer responsiveness and profitability.

"We're focused on our clients' business issues and the right solution to those issues," said Boyce. "That's the only way to drive optimum return."

The Oracle PartnerNetwork is a global business network of more than 12,000 companies who deliver innovative enterprise software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork provides partners with the resources they need to be successful in today's Internet economy The Internet Economy refers to conducting business through markets whose infrastructure is based on the Internet and World-Wide Web. An Internet economy differs from a traditional economy in a number of ways, including: communication, market segmentation, distribution costs, and price. . Oracle partners are able to offer customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Oracle Certified Partner level. These partners receive a higher level of service, support, training and certification from Oracle.

Experio Solutions is Hitachi, Ltd.'s (NYSE:HIT) gateway into global IT consulting services. Our unique Knowledge-Driven Consulting(SM) model helps companies rapidly unlock the value of their business through technology innovation and compressed solutions delivery. Experio Solutions, headquartered in Dallas with 20 U.S. offices, has helped hundreds of clients redesign customer touch points, optimize supply chains, integrate and externalize externalize

see exteriorize.
 applications, as well as transform enterprise processes through ebusiness initiatives.
COPYRIGHT 2002 Millin Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:EXPERIO PUTS "HIGH TOUCH" INTO MANUFACTURING.
Publication:EDP Weekly's IT Monitor
Geographic Code:1USA
Date:Apr 22, 2002
Words:470
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