ESI Announces Communications Server Family.Introducing the all-IP or all-digital ESI-100, ESI-200, and ESI-1000 PLANO, Texas Plano (IPA: /ˈpleɪnoʊ/) is a wealthy suburb of Dallas, Texas, located to the north, mainly within Collin County, but also extending into Denton County. According to the 2000 U.S. -- Estech Systems, Incorporated (ESI (Edge Side Includes) A markup language for Web pages that enables elements of a Web page to be dynamically assembled in servers distributed throughout the Internet. ), an industry-leading manufacturer of digital and IP-based telephone systems, has announced important changes to its product line, including a new family of Communications Server See network access server, modem server, terminal server and communications controller. (operating system) Communications Server - IBM's rebranding of ACF. products designed to offer customers an expanded choice of system platforms. Also announced today is an array of product enhancements designed to provide additional flexibility to ESI's unique VIP (Visually Integrated Phone) suite. "We've raised the bar again," said Doug Boyd, ESI's President and Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . "The ESI Communications Server family is the latest evolution in our 20-year history of developing innovative products that are powerful, flexible, easy-to-use and cost-effective. This introduction allows customers, big and small, to choose when and just how much IP technology is right for them." Each member of the ESI Communications Server family uses both digital communications Transmitting text, voice and video in binary form. See communications. and Internet Protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (IP) technologies, so customers can choose the mix they need to efficiently run their business. All ESI Communications Servers have built-in voice mail, auto attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. , automatic call distribution (ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. ), flexible numbering, and shared-office tenanting. Each system can support ESI's Presence Management solution and the full complement of IP capabilities, such as Esi-Link remote networking and SIP phones. All systems also support ESI's suite of VIP (Visually Integrated Phone) software applications, including VIP Professional, VIP PC Attendant Console An attendant console is a telephone station that is generally part of a private branch exchange (PBX) or Centrex or other private telephone system. An attendant console generally is a regular PBX telephone station with one or more additional modules each bearing numerous buttons , VIP Softphone, and VIP ACD. In a recent product rollout meeting with ESI Resellers, ESI announced: * ESI-100 Communications Server -- The smallest member of the family, this compact system comes with 8-port/140-hour voice mail, and supports up to 84 digital and/or IP stations and T1/PRI. It's perfect for a single-site business or one of up to 100 sites in an Esi-Link network. * ESI-200 Communications Server -- Customers needing a small and powerful phone system with all the capabilities of a larger organization can't miss with the ESI-200. Targeted at small-to-medium-sized businesses with a total combination of 190 digital and/or IP stations, this system has two standard voice mail configurations: 16-port/140-hour and 24-port/600-hour. * ESI-600 Communications Server -- Now a member of the new family, the ESI-600 remains a top choice for large offices and multi-site customers. Supporting up to 408 digital and/or IP stations, the ESI-600 comes with 32 port/1,200 hour voice mail. * ESI-1000 Communications Server -- The ESI-1000 comes standard with a Mirrored Memory Module (M3) for data redundancy Writing data to two or more locations for backup and data recovery. For example, data can be stored on two or more disks or disk and tape or disk and the Internet. See disk redundancy and data recovery. and 128-port/1,200-hour voice mail. With a combined total of 816 digital and/or IP stations, the ESI-1000 can handle the needs of large businesses and enterprises. * VIP enhancements -- Among the new announcements are a variety of enhancements to ESI's popular VIP (Visually Integrated Phone) family of unified messaging solutions. VIP combines the advanced capabilities of an ESI phone system with the power of Microsoft Outlook([R]) messaging and collaboration client to intelligently manage phone calls and quickly prioritize voice mail messages directly from the Inbox. The announced changes include enhancements recommended by customers, an easier-to-use graphical user interface graphical user interface (GUI) Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to , new functionality, and changes which make VIP easier to install. The ESI-100, ESI-200, and ESI-600 Communications Servers, as well as all enhancements to VIP applications, are currently available through ESI's network of Certified Resellers. The ESI-1000 Communication Sever is currently available to for beta-testing. About ESI ESI (Estech Systems, Inc.) designs and manufactures telephone systems and components for businesses. ESI's systems offer advanced technological design and extreme ease-of-use, yet are very cost-competitive. The product line includes ESI's family of Communications Servers, which support both digital and IP technologies in any desired combination. ESI's business phone systems are sold through hundreds of factory-trained Certified Resellers. Founded in 1987, ESI is a rapidly growing, privately held corporation Noun 1. privately held corporation - a corporation owned by a few people; shares have no public market close corporation, closed corporation, private corporation with headquarters in Plano, Texas. Any registered trademarks or trade names mentioned herein are the property of their products' or services' respective owners. ESI phone systems are protected by various U.S. Patents, granted and pending. Product details are subject to change without notice. For more information about ESI and its products, visit www.esi-estech.com. |
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