Printer Friendly
The Free Library
4,474,253 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

ENHANCED EMS SOFTWARE BASED ON CUSTOMER INPUT.


Dean Evans & Associates has launched the new versions of all three of its EMS (Event Management System) facility and resource scheduling systems. EMS Lite (Version 6.0), EMS Professional (Version 10.0) and EMS Enterprise (Version 4.0) are used by corporations, higher education campuses, hospitals, churches, school districts and other organizations to manage the scheduling of rooms, resources and services. EMS Enterprise has additional functionality designed for the management of shared office space, a concept often referred to as "hoteling." The add-on Virtual EMS component of each system allows authorized users to submit room requests or make reservations directly from the Internet, and also enables the publishing of event-related information to the web.

"Our business and needs have changed greatly over the years, and we have relied on the EMS team to work with us on enhancements, support and even the occasional quick fix to help us with our seemingly ever-changing requirements," says David Kornfield , assistant vice president, JPMorgan Chase. "EMS is always willing to listen to customer feedback, and has included many of our suggestions in upgrades. We look forward to growing our use of the software -- up from 1,200 bookings per month to 35,000 per month last year alone -- with EMS as a partner."

Among the areas of focus in the new EMS releases are tighter integration with Windows applications, more process automation, greater flexibility in mirroring an organization's business rules and enhanced internal communication of event changes. In particular, the ability to browse for email addresses in a Global Address List, system-generated reminder emails for reservation holders, new security settings for users, and more comprehensive staff notification functionality were applauded by customers and prospects in pre-release demonstrations.

"In our 20 years of writing software for the event management industry, we've never put out a release that more heavily relied upon, and responded to, customer feedback," says Kevin Raasch, executive vice president of Dean Evans & Associates. "Every new feature and every enhancement on our development list resulted from user input. And the initial reaction from users of the new releases has been very positive."

About Dean Evans & Associates

Founded in 1986 and based in Denver, Dean Evans & Associates offers a line of sophisticated software systems for meeting and event management, academic scheduling and office "hoteling." Their Event Management System (EMS) products are ideal for booking the space, services and resources needed for events as well as for maintaining a web-based master calendar. Thousands of organizations, including four of the six largest U.S. banks, more than a dozen Fortune 100 companies and hundreds of higher education institutions, religious organizations, hospitals, conference centers, cultural venues and sports facilities rely on EMS software.

Dean Evans & Associates can be found on the World Wide Web at http://www.dea.com.

For more information, call 800/440-3994 ext. 863.

COPYRIGHT 2006 Worldwide Videotex
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006 Gale, Cengage Learning. All rights reserved.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Productivity Software
Date:Apr 1, 2006
Words:470
Previous Article:GEORGE WESTON BAKERIES SELECTS APACHETA SOFTWARE.
Next Article:EXALEAD UPDATES DESKTOP SEARCH SOFTWARE.
Topics:

Terms of use | Copyright © 2008 Farlex, Inc. | Feedback | For webmasters | Submit articles