EMC Insurance Companies Extends Its Relationship with Visibillity, Inc.

CHICAGO -- Visibillity's reporting and business analytics reinforce "performance-based" approach to litigation management

Visibillity, Inc., the leading collaborative litigation management solution provider for the insurance industry, announced today that Des Moines-based EMC Insurance Companies (EMC) has reaffirmed its commitment to utilizing best practice litigation management tools by signing a multi-year extension. A Visibillity client since 2002, EMC is not only one of the largest property casualty insurance organizations in Iowa, but one of the 60 largest nationwide.

"EMC found that both Visibillity's solution and its people helped implement desired changes in our approach to claims handling," says Lisa Simonetta, EMC's Vice President - Claims. "EMC places great importance on strengthening and supporting effective relationships with counsel. We wanted not just to streamline our processes and identify costs around litigation management, but also to drive improved decision-making by putting tools in the hands of managers around the company. Visibillity has helped us accomplish this goal by providing a single platform for management and collaboration between our claims professionals, law firm partners, and management."

In addition to providing various benefits in terms of organizing and executing the basics of litigation management, Visibillity continues to assist EMC's Home Office and Field Claims Operations to increasingly manage their relationships with counsel based on outcomes and performance. Through Visibillity's reporting services, EMC has at its fingertips a variety of information to make strategic decisions about litigation management.

Brady Mallon, EMC's Litigation Management Coordinator, said, "Visibillity allows our employees to make fact-based decisions about which firms can best provide the services we need, and helps them gauge performance objectively over time. Streamlining the billing and budgeting process is, of course, a very important tactical benefit to both EMC and our firms. These tools provide EMC claims managers with objective data to talk to firms about their performance for our company as a whole, and how we can improve it."

Added Visibillity CEO, Faiz Ahmed, "We thank EMC for its renewed commitment to using Visibillity as part of their claims platform, and we look forward to continuing to deliver value to their organization. From our perspective, this renewal confirms that our focus on collaboration and support for management decision making - a holistic view to litigation management - makes a difference for our clients."

About EMC Insurance

Organized in 1911 to write workers compensation protection in Iowa, EMC Insurance Companies has grown into an organization that provides property, casualty and life insurance products and services throughout the United States and writes reinsurance contracts worldwide.

With assets over $2.1 billion, EMC is one of the largest property and casualty entities in Iowa and among the top 60 insurance entities nationwide. In 2002, written premium for the property and casualty and reinsurance companies was more than $1 billion. The company, headquartered in Des Moines, Iowa, employs more than 2,200 people.

We partner with independent insurance agents who rely on us for the products, services and expertise our mutual customers seek. EMC serves our agency partners with experience, stability and professionalism through local branch and service offices located throughout the country.

Insurance is our business and we intend to stay in it. Approximately 80 percent of the companies' business is commercial lines, with the remaining 20 percent in personal lines.

About Visibillity

Visibillity delivers the Property & Casualty industry's leading collaborative claims and litigation management solution that strengthens the partnership between claims professionals and their law firms. The result is a significant decrease in overall litigation expenses and a dramatically reduced total claim outcome. The company offers a unique suite of Internet-based services that incorporate four key components: Collaboration, Automation, Analysis and Success. This includes: claim assignment, litigation budgeting and planning, electronic invoicing and real-time bill-to-budget review. In this way, Visibillity provides a seamless electronic solution for managing litigation. Representative customers include Argonaut Insurance, CNA Insurance, Employers Mutual Casualty Company and Kansas Medical Mutual Insurance Company. For more information, e-mail [e-mail], call 312.616.5900, or visit www.visibillity.com.