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EDS slects ViryaNet Service Hub to optimize its field workforce.


ViryaNet (NasdaqSC: VRYA), a provider of integrated mobile and Web-based software applications for workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space.  and the automation of field service delivery, has announced that EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. , the world's most experienced global outsourcing services company, has chosen ViryaNet Service Hub to automate and manage the activities of over 600 members of EDS's Global Field Services (GFS See Google File System.

GFS - Grandfather, Father, Son
) workforce.

ViryaNet Service Hub helps users to capture logistics and labor activity at the source, and monitor, report, and measure field activity through key performance indicators--allowing companies to schedule and dispatch resources to the right place at the right time with the right information about the customer.

"EDS is a visionary organization that shares our commitment to improving operational excellence through automation," stated Win Burke, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , ViryaNet. "We're very happy to help EDS achieve its strategic goals."

ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. ViryaNet's flagship product--the award-winning ViryaNet Service Hub--combines the power of the Internet, the Internet, the, international computer network linking together thousands of individual networks at military and government agencies, educational institutions, nonprofit organizations, industrial and financial corporations of all sizes, and commercial enterprises  freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics and repairs management.

Customers in the utility, telecommunications, grocery and retail, high-technology manufacturing, HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free , and other service industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.
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Comment:EDS slects ViryaNet Service Hub to optimize its field workforce.
Publication:EDP Weekly's IT Monitor
Article Type:Brief Article
Geographic Code:1USA
Date:Mar 15, 2004
Words:243
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