EDS To Establish Customer Interaction Base In Nova Scotia.Port Hawkesbury, Nova Scotia Port Hawkesbury (2006 population 3,922) is a town located on the southwestern end of Cape Breton Island, on the north shore of the Strait of Canso, in the , is the intended site of Electronic Data Systems Corporation's (EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. ) second customer interaction center to be established on Cape Breton Island Cape Breton Island, island (1991 pop. 161,686), 3,970 sq mi (10,282 sq km), forming the northeastern part of N.S., Canada, and separated from the mainland by the narrow Gut, or Strait, of Canso. The easternmost point is called Cape Breton. . EDS is proposing an expansion of its current 800-person facility in Sydney, Nova Scotia This article is about the community in Nova Scotia, Canada. For other uses, see Sydney (disambiguation).
Sydney (2001 population: 24,115) is an urban community in Nova Scotia, Canada's Cape Breton Regional Municipality. through the establishment of a state-of-the-art center in Port Hawkesbury. The new center will be housed in a 55,000-square-foot facility, which EDS will lease after construction is completed. The customer interaction center, slated to be operational this spring, will support clients throughout North America and handle inbound customer service inquiries by telephone, fax, e-mail and Internet, and support CRM programs for its clients. EDS CRM solutions consist of custom strategy and solutions consulting, and turnkey and outsourced services. |
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