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EDITORIAL DEPT. OF WATER & PR DWP SPIN EFFORTS COST L.A. RATEPAYERS A FORTUNE.


THE Los Angeles Department of Water and Power The Los Angeles Department of Water and Power (LADWP) is the largest municipal utility in the United States, serving 3.9 million residents in 2006. It was founded in 1902 to deliver water and electricity supplies to residents and businesses in Los Angeles.  has one advantage enjoyed by few other corporations: No competition.

The DWP DWP Department of Work and Pensions (UK)
DWP Drinking Water Program
DWP Dynamic Weapon Pricing (gamin, Counter-Strike: Source)
DWP Department of Water & Power
DWP Drinking Water Protection
 has a captive audience, selling essentials of modern living, with no else allowed to offer an alternative. It's a monopoly in the truest sense of the word, and monopolies don't need to advertise or curry favor with the community.

But that doesn't stop the DWP. The utility - which is public in the sense that it belongs to the taxpayers of Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , but private in the sense that it answers to no one but itself - spends astronomical sums on public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most  efforts that are largely unnecessary.

Despite a straitened strait·en  
tr.v. strait·ened, strait·en·ing, strait·ens
1.
a. To make narrow.

b. To enclose in a limited area; confine.

2.
 city budget, the DWP is ramping up spending on its corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise.  office by $1 million for the fiscal year - a 7.5 percent increase, more than triple the current rate of inflation. The office includes some 23 full-time bureaucrats paid between $41,154 and $108,542 a year.

And that's just the beginning.

Apparently public sector spin doctors aren't up to the task of serious spin control. For grittier PR needs, the DWP gets out the big guns - private consulting firms that charge as much as $425 an hour.

Heading the list is downtown PR giant Fleishman-Hillard, which does millions of dollars of consulting for City Hall and other local government agencies a year, and whose employees just happen to donate heavily to political campaigns while giving officials lots of free advice.

The DWP maintains a hefty, $3 million annual contract with the firm, as well as a $2.4 million deal with another PR consulting company Noun 1. consulting company - a firm of experts providing professional advice to an organization for a fee
consulting firm

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, the Lee Andrews Lee Andrews (born April 23, 1984) is an English professional footballer, most recently playing as a full-back for Torquay United. Football career
Andrews was born in Carlisle and began his career as a trainee with his local side Carlisle United, turning professional in
 Group. Add that to the $13.3 million the DWP spends on its in-house spin-control efforts, and that's $18.7 million promoting a company that shouldn't need much promotion.

Meanwhile, the utility claims it lacks the funds for homeland security needs, so it plans to stick L.A. ratepayers with an 18 percent rate hike.

Being a monopoly has its advantages.

The DWP gives away millions of dollars to well-connected community groups, and buys friends wherever it needs them, but it doesn't respect the residents of the city enough even to take its rate hike proposal to the neighborhood councils for input.

Sure, the DWP has some legitimate PR needs, such as informing the public of conservation efforts, or lobbying for or against state or federal regulatory efforts that could affect its business. But those needs don't excuse the company's annual bonanza of self-promotion, a spending spree that includes extravagances like corporate sponsorship for the Dodgers.

Yet for all the money the DWP spends on consulting, it seems to get terrible advice. There's a far better, cheaper way the utility could boost its public image: Provide quality service, and stop trying to gouge gouge (gouj) a hollow chisel for cutting and removing bone.

gouge
n.
A strong curved chisel used in bone surgery.



gouge

a hollow chisel for cutting and removing bone.
 the public with unwarranted rate hikes.
COPYRIGHT 2004 Daily News
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Editorial
Publication:Daily News (Los Angeles, CA)
Article Type:Editorial
Date:Feb 4, 2004
Words:469
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