EBPP / ESP Supplier Profiles Help Service Enterprises Select the Right EBPP Banking Partners.Business &Financial Editors, Technology Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(Business Wire)--Jan. 20, 2000 New supplier profiles on Chase Bank, Bank One, Citibank, and Wells Fargo Wells Fargo armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147] See : Protectiveness Wells Fargo company that handled express service to western states; often robbed. [Am. Hist. reveal substantial differences in the banks' approaches and service offerings to the EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported. / ESP (1) (Enhanced Service Provider) An organization that adds value to basic telephone service by offering such features as call-forwarding, call-detailing and protocol conversion. market. Killen &Associates just released these profiles as part of its EBPP / ESP Supplier Profile Subscription Service, which helps service enterprises to select the EBPP / ESP partners that can best help them offer advanced cash management, payment, billing, and customer care services. &uot;Service enterprises have an ongoing requirement to select the 'right' banking partner as their EBPP requirements and the EBPP providers' offerings change,&uot; stated Michael Killen, chairman and founder of the research company. &uot;Every company should have access to our Supplier Profiles before they commit to an EBPP / ESP provider to ensure that they make an informed decision.&uot; The EBPP strategies of the four banks differ, as do their product and service solutions. Chase Bank differentiates itself from other banks by offering its EBPP product / service to service enterprises that issue a large or moderate number of bills and by viewing EBPP for billers as a cash management service or product. The company's EBPP services for retail bank customers are part of its online banking services. Chase is a primary partner in Spectrum LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control with First Union Bank and Wells Fargo &Co. Its solution uses the Spectrum switch and Chase supports the OFX OFX Open Financial Exchange OFX Outer Fix OFX Open Effects standard. Bank One, an outsourcer and consolidator for EBPP, uses Integrion's Interactive Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. platform, which enables the flow of electronic transactions from the consumer to the host computer of the bank. IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) and CheckFree provide applications to serve retail bank customers and handle bill presentment and payments. Bank One is using its online bill presentment See EBPP. to attract retail online banking customers, which in turn attracts billers. Bank One wants to gain a competitive edge in relation to banks such as Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. , Wells Fargo, and First Union, which have larger numbers of online retail customers. Citibank's dual EBPP strategy approaches billers mainly through its strong cash management services capability, although it also has strengths in outsourcing, software, and consolidation. Citibank uses proprietary banking software and has chosen to use TransPoint for electronic bill presentment and end-to-end EBPP. Its strategy for retail EBPP is to increase the number of retail banking clients who receive and pay bills online and to increase the number of bills they can pay. TransPoint forwards electronic presentments to Citibank for retail customers. Wells Fargo &Co. uses a strong customer support approach to promote EBPP business in the biller and consumer markets. Wells is a joint owner of Spectrum, which means that it is prepared for large-scale growth of EBPP for small, medium, and large billers. However, to meet the near term needs of some billers, Wells recently licensed BillCast2 from Just In Time Solutions. EBPP is just one piece of Wells' overall services -- remittance, cash management, and other wholesale products -- for billers. Wells' consumers and small businesses use Quicken or MS Money to pay bills; CheckFree prepares bills for execution. Killen &Associates provides a global edition of the Supplier Profiles for service enterprises that operate globally and smaller editions for clients whose needs are limited to Europe, Asia, or North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . To learn more about the EBPP / ESP Supplier Profile Subscription service, contact Natalie Smith at 650/617-6130 or e-mail Natalie.Smith@killen.com . For additional information on the company's products and services and a free subscription to The Weekly EBPP Alert newsletter, visit Killen &Associates' website, http://www.killen.com . Killen &Associates, Inc., a global provider of business intelligence to the service industries, is the only research company that provides a continuous EBPP / ESP business intelligence subscription service that gives a global perspective across all major industry sectors. The company has offices in Palo Alto, Zurich, and London. |
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