E.L. Johnson Detects Business Transformation with Lenovo Technologies; ThinkPad Notebooks and ThinkCentre Desktops Reduce Support Costs, User Downtime.CHICAGO -- Lenovo today announced that E.L. Johnson Investigations, a Chicago-based provider of investigative services, estimates the company will save up to $60,000 per year in reduced support costs and user downtime by deploying ThinkPad notebooks and ThinkCentre desktops with ThinkVantage Technologies. Limited by outdated technology, E.L. Johnson was experiencing decreased employee productivity and business profitability. With problems ranging from system crashes, computer freezes and virus attacks, the company's existing IT infrastructure required external technical support at $90 per hour. By using ThinkPad and ThinkCentre PCs with ThinkVantage Technologies from Lenovo provided through CDW CDW - data warehouse , the company now reports a reduction in overtime, IT service costs and increased business efficiencies. "Prior to the deployment, we were inundated in·un·date tr.v. in·un·dat·ed, in·un·dat·ing, in·un·dates 1. To cover with water, especially floodwaters. 2. with information management problems. With the help of Lenovo and CDW, we've been able to replace rooms of stacked papers with electronic data management on our new ThinkPad notebooks and ThinkCentre desktops," said Stacey Johnson, executive vice president of E.L. Johnson Investigations. "The IT equipment from Lenovo has totally transformed our business." New notebook and desktop PCs from Lenovo have helped create new opportunities for E.L. Johnson's growth and success. ThinkPad T42 notebooks allow field agents to receive new case information packets and provide case status updates via the Internet. Scanned files are now uploaded into a searchable database Refers to databases on the Web that are searchable by typing in a query. The term is quite redundant because all databases are searchable. In fact, that is one of their major features. that any authorized user authorized user Radiation physics A person who, having satisfied the applicable training and experience requirements, is granted authority to order radioactive material and accepts responsibility for its safe receipt, storage, use, transfer and disposal can access from the offices or remotely through a Virtual Private Network connection. Employees can also download and transfer digital photos and use Global Position Satellite solutions on their computers to enable more logical drive routing, saving agents hours each day. "Previously, our investigators on the streets couldn't communicate with the office very well. Now employees are using ThinkPad notebooks with mobile technology in the field to help save time and money," said Johnson. "Because we can scan documents in house, they reach our investigators sooner allowing us to produce a much faster turnaround." In addition, ThinkCentre A50 Ultra Small Form Factor desktops and ThinkVision flat panel monitors See flat panel display. from Lenovo improve productivity by allowing each employee to access client databases from their own desktop, where previously one office PC was shared for this task. Access Connections, a ThinkVantage Technology available on the ThinkPad notebooks, will allow field agents and owners to more easily connect to the business outside the office. Another ThinkVantage Technology from Lenovo, Rescue and Recovery, will help protect users' data, allowing them to recover deleted or lost files, folders or even an entire previously-saved system image. E.L. Johnson is working with a dedicated CDW account manager to support the company's IT needs as it grows. For more information about the Lenovo PC solutions deployed at E.L. Johnson, visit www.lenovo.com/smb/techtwister. About Lenovo Lenovo (HKSE HKSE Hong Kong Stock Exchange : 992)(ADR ADR - Astra Digital Radio : LNVGY) is the world's third-largest personal computing Refers to users working on their own computers rather than a terminal to a mainframe. Sometimes, the term refers to using computers at home for work and/or entertainment in contrast to business use only. See personal computer. company, with a business model built on innovation, operational efficiency and investment in emerging markets. Formed by Lenovo Group's acquisition of the former IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Personal Computing Division, the company has major research centers in Yamato, Japan; Beijing, Shanghai and Shenzhen, China; and Raleigh, North Carolina For other uses of this name, see Raleigh. Raleigh (IPA: /ˈrɑli/, ral-ee) is the capital of the State of North Carolina and the county seat of Wake County. , and develops, manufactures and markets reliable, high-quality, secure, and easy-to-use technology products and services worldwide. For more information, see www.lenovo.com. |
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