Dutch Railways Manages National Train System Serving One Million Customers Daily Using Opalis IT Process Automation Solution.Innovative 'Rail Pocket' Handheld Device Combines GSM, WiFi, and Opalis Technology in Real-Time to Keep Trains Running Smoothly TORONTO -- Opalis Software, Inc., the leading provider of Run Book Automation (RBA RBA Rare Bird Alert RBA Reserve Bank of Australia RBA Run Book Automation RBA Rochester Business Alliance RBA Rights-Based Approach RBA Royal Brunei Airlines (ICAO code) RBA Relative Byte Address RBA relative binding affinity ) software that orchestrates, integrates, and automates IT operational processes, today announced the successful implementation of Dutch Railways' innovative "Rail Pocket" wireless application, which includes critical IT process workflows automated and managed by Opalis. Dutch Railways is one of the busiest rail systems in the world and carries over one million passengers daily, with over 5,000 departures from 320 stations. Rail Pocket allows a conductor or train engineer to enter data into a handheld device about real-time events happening on the train such as: seating capacity Noun 1. seating capacity - the number of people that can be seated in a vehicle or auditorium or stadium etc. commodiousness, spaciousness, capaciousness, roominess - spatial largeness and extensiveness (especially inside a building); "the capaciousness of Santa's , train punctuality Punctuality Fogg, Phileas completes world circuit at exact minute he wagered he would. [Fr. Lit.: Around the World in Eighty Days] Gilbreths disciplined family brought up to abide by strict, punctual standards. [Am. Lit. , safety risk conditions on the track or on board the train, or such issues as a plumbing problem. Using WiFi and GSM technology, the information is bundled into a Windows .xml file, transmitted via wireless devices, parsed on the receiving end, and then sent to the appropriate back-end management systems, databases, and applications. Opalis orchestrates this entire workflow process, including text messaging Sending short messages to a smartphone, pager, PDA or other handheld device. Text messaging implies sending short messages generally no more than a couple of hundred characters in length. the information to any service organization that might need to take action based on the problems reported so they can meet the train at the next station platform, if needed. Dutch Railways recently changed its schedule for the first time in 30 years and used the Rail Pocket solution to monitor train capacity and punctuality, providing analytic views of how the trains were handling peak loads around the new schedules. "Dutch Railways created a solution that is a real innovation for their industry," said Todd DeLaughter, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and President of Opalis. "In fact, Gartner recently published a case study on the Rail Pocket project. We're honored and proud to play a key role in this extraordinary project." Opalis software provides out-of-the-box support for automating many IT workflows with the ability for a customer to modify the pre-defined workflows to fit their specific environment or create new workflows using an easy GUI-based process designer. Neither coding knowledge nor scripting is required. Opalis software complements existing systems management products and the company provides Integration Packs for over 25 major IT management and provisioning products on the market today. "Without Opalis software, the Rail Pocket project would simply not be possible due to the number of systems that must be connected and the manual effort that would have otherwise been required to move data. Opalis allows us to deliver automation for not only Rail Pocket, but going forward for several other business-critical processes across the entire department," said Bettina Haarbosch, head of the Department of Communication Solutions and Production Systems and Services for Dutch Railways. "Opalis' IT process orchestration orchestration Art of choosing which instruments to use for a given piece of music. The sections of the orchestra historically were separate ensembles: the stringed instruments for indoors, the woodwind instruments for outdoors, the horns for hunting, and trumpets and drums and automation solutions enable our customers, such as Dutch Railways, to get tangible value through improved IT operations at any scale," said DeLaughter. "This results in more efficient and effective IT processes, greater flexibility to support business demands, and in the end, better and faster response to their customers' needs." Dutch Railways is based in Utrecht, The Netherlands, and worked closely with Opalis partner KSC KSC Kennedy Space Center KSC Keene State College (New Hampshire) KSC Kagoshima Space Center KSC Karlsruher Sportclub (Karlsruhe, Germany) KSC Korean Service Corps Software & Services BV to implement the Rail Pocket project. KSC Software and Services serves the Benelux region. About Opalis Software, Inc. Opalis Software, Inc., founded in 1999 and headquartered in Toronto, Ontario, is the leading provider of Run Book Automation software that orchestrates, integrates, and automates IT operational processes. With Opalis, IT organizations can reduce costs, improve service delivery, and ensure compliance through repeatable, reliable and standardized standardized pertaining to data that have been submitted to standardization procedures. standardized morbidity rate see morbidity rate. standardized mortality rate see mortality rate. best practices. With more than 800 global customers, including Toyota, Woolworths, Johnson & Johnson, British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. , and the Bank of New York The Bank of New York, abbrieviated to BNY, was a global financial services company that existed until its merger with the Mellon Financial Corporation on July 2, 2007.[1] The bank now continues under the new name of The Bank of New York Mellon Corporation. , and the most comprehensive set of integrations with leading service management tools, Opalis integrates into any system, process, or application and standardizes them into ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). best practices. For more information on Opalis, please visit www.opalis.com. |
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