Dusty Whitesell Joins LiveVox as Senior Director of Sales.Industry Veteran Brings 20 Years of Operational and Sales Experience to Leading Provider of Hosted Dialing Solution SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- LiveVox, an on-demand voice portal An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. company delivering robust outbound, inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound and automated call distribution voice applications for the billing and collections industry, today announced that Dusty Whitesell is joining the Company as Senior Director of Sales. Mr. Whitesell comes to LiveVox with more than 20 years of experience in the collections industry, most recently serving as Senior Vice President, Sales Management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a & Business Development at Asset Management Outsourcing (AMO AMO - America's Multimedia Online ). "I am excited to join the LiveVox team during its period of rapid growth and development," said Mr. Whitesell. "This is an excellent opportunity to get involved with an up-and-coming Company that is experiencing tremendous buzz and interest within the industry. I left a great team at AMO to take advantage of this next exciting opportunity and am looking forward to leveraging my industry expertise and relationships to help take LiveVox to the next level." Mr. Whitesell not only brings years of experience to LiveVox, but also a host of relationships developed in the collections and billings industry. At AMO, he was responsible for the company's continued growth, both organically through current partnerships and by fostering new client relationships. Mr. Whitesell has extensive experience in performance metrics Performance metrics are measures of an organizations activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees [1]. , specifically collection liquidation The collection of assets belonging to a debtor to be applied to the discharge of his or her outstanding debts. A type of proceeding pursuant to federal Bankruptcy models, inventory control and service expectations and has utilized this expertise to consult major banks and auto finance companies with measuring agency performance, constructing service level agreements and creating accountability. He has also held operational positions at First Interstate in·ter·state adj. Involving, existing between, or connecting two or more states. n. One of a system of highways extending between the major cities of the 48 contiguous United States. Noun 1. Bank, Norwest Financial, FM Services, Payco and OSI (1) (Open System Interconnection) An ISO standard for worldwide communications that defines a framework for implementing protocols in seven layers. Control is passed from one layer to the next, starting at the application layer in one station, proceeding to the . "We are thrilled that Dusty has made the decision to bring his collections industry savvy and motivational attitude to LiveVox," said Joe Gelbard, Executive Vice President, Sales at LiveVox. "Coming off of a successful 2007 that saw the introduction of the LiveVox Voice Portal 3.0, LiveVox is poised for even greater growth and awareness within the industry. Dusty will be a big part of helping LiveVox expand our client base and bring new levels of service to our existing customers." About LiveVox LiveVox is the industry's first provider to deliver on-demand outbound, inbound and automated call distribution voice solutions. The Company provides the highest quality, IP-based voice applications at the lowest total cost of ownership in the marketplace today. By eliminating the cost and reliability barriers to VoIP adoption, LiveVox helps more than 60 customers in the collections and billings and call center industries quickly deploy their VoIP infrastructures without the need for complex IT integrations or additional hardware. LiveVox is headquartered in San Francisco, Calif. For more information, visit www.livevox.com. |
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