Dubal receives ISO/IEC certification.(Dateline: Dubai ) Dubai Aluminium Company Limited (Dubal), Dubai's state-owned enterprise that operates the world's largest modern primary aluminium smelter with a captive power station, has achieved ISO/IEC ISO/IEC International Organization for Standardization/International Electrotechnical Commission (ITU-T M 3000) 20000-1:2005 IT Service Management certification. The company has not only implemented the processes based on IT Infrastructure Library (ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). ) -- an international framework that provides a comprehensive set of guidelines for excellence in IT Service Management (ITSM ITSM Information Technology Service Management ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management ); but also obtained certification to ISO/IEC 20000-1:2005 -- the first international industry standard aimed specifically at ITSM, and which is aligned with and complementary to the process approach defined within ITIL. Importantly, Dubal is the first Dubai government-owned company and the first manufacturing enterprise in the UAE (Uninterruptible Application Error) The name given to a crash in Windows 3.0. In subsequent versions of Windows, a crash was called a "General Protection Fault," "Application Error" or "Illegal Operation." See crash in Windows and abend. to achieve ISO/IEC 20000 certification; and the third company in the UAE overall to obtain this status. Dubal's president and chief, Abdulla J M Kalban, who received the official certificate from Mustafa H Jassim (deputy MD of TUV (Technischer Überwachungs-Verein) Literally "Technical Watch-Over Association." A German certifying body involved with product safety for the European community. :SUD SUD 1. Substance use disorder 2. Sudden unexpected or unexplained death. See Sudden unexplained nocturnal death. Middle East - a recognised certification body) described ISO/IEC 20000 certification as a vital component in realising Dubal's vision to become one of the world's top primary aluminium producers by 2015. "The ISO/IEC 20000 standard describes an integrated set of management processes for effective delivery of services to a business and its customers. As such, it fully supports the customer-orientated, quality- and service-driven principles of our business," he said. "Just 446 elite companies worldwide have obtained ISO/IEC 2000 certification," he added.- TradeArabia News Service Copyright 2008 www.tradearabia.com Copyright 2009 Al Hilal Publishing & Marketing Group Provided by Syndigate.info an Albawaba.com company |
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