Donna M. Fluss Joins RedCelsius as Chief Strategy Officer.Business Editors ATLANTA--(BUSINESS WIRE)--Nov. 1, 2000 e-CRM Visionary and Former Gartner Vice President and Research Director Brings More than 17 Years of Experience RedCelsius, a leading provider of J2EE-compliant CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. and e-commerce solutions for Global 1000 companies, today announced the appointment of Donna M. Fluss as Chief Strategy Officer. In her new role, Ms. Fluss will be responsible for shaping the company's CRM and e-commerce strategy, identifying growth opportunities in new geographic, vertical and horizontal markets and serving as the chief visionary for the company's flagship offering, the RedCelsius e-Business Suite. "We are proud to have Donna Fluss join our senior management team," said Jim Watson
Jim Watson is a politician in Ontario, Canada. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , RedCelsius. "Donna's reputation as a pre-eminent eCRM expert is well-known, as is her successful track record in predicting industry trends and advising e-businesses on the necessary migration from traditional, client-server technologies to Java. She will be a tremendous asset to our organization and our clients." "RedCelsius has built a strong management team," said Reid Miles, chairman of RedCelsius and a founding partner and managing director of Blue Water Capital. "The appointment of Donna Fluss as Chief Strategy Officer, a CRM visionary with a proven operational background, is a key addition to the organization." Background on Donna M. Fluss Ms. Fluss spent the past 3-1/2 years with Gartner Group (company) Gartner Group - One of the biggest IT industry research firms. Address: Connecticut, USA. , where she was a leading industry analyst and visionary covering CRM and eCRM. Her ability to predict future trends, directions and needs made her a leading advisor to CRM and e-Business companies during her tenure there. Ms. Fluss is well known for predicting the migration from call centers to contact centers, the shift from traditional servicing to e-Services and the importance of Java as an enabling technology for CRM. Prior to joining Gartner, Ms. Fluss spent 13-1/2 years at Chase Manhattan Bank The Chase Manhattan Bank, now part of JPMorgan Chase, was formed by the merger of the Chase National Bank and the Bank of the Manhattan Company in 1955. The bank is headquartered in New York City. where she held many strategic, operational and technical positions. While there, her responsibilities included voice strategy and planning for a multi-billion dollar retail division, building and managing the corporate technology asset management group with responsibility for acquiring a half billion dollars of technology annually, and building and consolidating call centers. Ms. Fluss earned a bachelor's degree in International Finance from the University of Illinois University of Illinois may refer to:
n. An academic degree conferred by a college or university upon those who complete at least one year of prescribed study beyond the bachelor's degree. Noun 1. in business administration from Baruch College Baruch College: see New York, City University of. in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of in 1983. About RedCelsius, Inc. Atlanta-based RedCelsius, Inc., (www.redcelsius.com) transforms the customer and partner experience by accelerating, broadening and personalizing e-business and customer relationship strategies. As an e-business solutions provider, RedCelsius seamlessly integrates e-commerce with key Customer Relationship Management functions, providing enterprises with the insight needed to effectively anticipate and enhance customer interactions across an enterprise. RedCelsius maintains regional offices throughout the U.S. and Canada. More information on RedCelsius can be found at www.redcelsius.com. |
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