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Don't click here: consolidation starting to hit service providers.


The flurry of multimillion-dollar acquisitions by vendors that service nonprofits continues the centralizing cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 of the most powerful tools with a smaller number of providers. While it can be argued that packaging of services creates convenient one-stop shopping, this isn't about grabbing a cup of designer coffee while picking out a trendy new suit and DVD player A stand-alone device that plays DVDs. It contains a DVD drive and the electronics to decode the digital video. The device may play only manufactured DVDs, or it may be able to play DVD-R, DVD-RW and DVD+RW discs. DVD players are cabled to a TV or home theater system for display.  in the same place.

Blackbaud buying Target and Convio nabbing GetActive bring together best of breed applications. There is no doubt that these firms are at or near the top of the mountain of firms. All are good, reliable firms with solid performance track records.

But as consolidation continues, and it will, fewer companies will know more about donors and provide the major charities opportunities against which smaller organizations will be unable to compete. The saving grace for organizations that generate $10 million a year or less will be the remaining independent vendors that provide various pieces to the fundraising process.

On the positive side, the Convio deal might provide some stability to online fundraising Online fundraising is the use of Internet-based technology, marketing and communication techniques by non-profit organizations to bring in revenue, frequently as donations. . There were four major providers of fundraising and community building software: Blackbaud, Convio, GetActive and Kintera. Of them, only Blackbaud was consistently profitable and mostly because of its accounting and donor management software. The other three all lost money, no matter the occasional cash-positive quarter.

It's estimated that only roughly 3 percent of the money raised is via online applications. This consolidation means it's probably going to get more expensive to generate a small amount of income. Data is expensive to gather and to manage. Charities are going to have to figure out ways to make online systems pay off more.

Ultimately, it's donors who pay the bills and with each passing day they get smarter and more elusive. There's marketing information that can be appended to a donor's information to predict behavior. The very technology that in just the past decade opened the flood gates a gate for shutting out, admitting, or releasing, a body of water; a tide gate.

See also: Flood
 to donor dollars threatens to squeeze the life out of this process.

Ethics must rule the day. Sector leaders--both at the charity and at the vendor--need to hold each other to the highest ethical standards. Donor privacy must be the rule of the day. Sharing information is an acceptable business standard. The issue is what information should be shared. Now is the time for the nonprofit direct response community to get together to draw up a set of guidelines--real guidelines, not those of a toothless trade association--for the ethical transfer of information.

There's no doubt that the nonprofit sector has become big business.

What can be missed in the hustle hus·tle  
v. hus·tled, hus·tling, hus·tles

v.tr.
1. To jostle or shove roughly.

2. To convey in a hurried or rough manner: hustled the prisoner into a van.
 is the reason 11 percent of Americans either work or volunteer in the sector. That reason was embodied by Larry Stewart Larry Stewart may refer to:
  • Larry Stewart (basketball) (born 1968)
  • Larry Stewart (philanthropist)
  • Larry Stewart (journalist), a writer for the Los Angeles Times
  • Larry Stewart (singer), lead singer of the country music group Restless Heart
, a millionaire from Kansas City Kansas City, two adjacent cities of the same name, one (1990 pop. 149,767), seat of Wyandotte co., NE Kansas (inc. 1859), the other (1990 pop. 435,146), Clay, Jackson, and Platte counties, NW Mo. (inc. 1850). , Mo. From 1979 through this past Christmas, a mysterious man roamed the streets giving away cash during the holiday season. The lore built and he was dubbed dub 1  
tr.v. dubbed, dub·bing, dubs
1. To tap lightly on the shoulder by way of conferring knighthood.

2. To honor with a new title or description.

3.
 the "Secret Santa
For the person see Larry Stewart (philanthropist).


Secret Santa, sometimes referred to as Pollyanna, Kris Kindle or Kris Kringle, is a Christmas ritual involving a group of people exchanging anonymous gifts.
."

His random acts of financial kindness totaled $1.3 million during the period.

Larry Stewart died last month at age 58 of complications resulting from esophageal cancer Esophageal Cancer Definition

Esophageal cancer is a malignancy that develops in tissues of the hollow, muscular canal (esophagus) along which food and liquid travel from the throat to the stomach.
. He knew his time was short and this past holiday season "trained" other Secret Santas who gave away another $65,000.

It was $20 here and $100 there. Random acts of kindness.

While the acts of kindness in the organized nonprofit sector are not random by design, the recipients who receive the help are often victims of the randomness of events and nature. With all of the billions of dollars flying around the sector sometimes you need to remember the potential impact of 20 bucks and a smile. Rest in peace Larry Stewart.
COPYRIGHT 2007 NPT Publishing Group, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Author:Clolery, Paul
Publication:The Non-profit Times
Geographic Code:1USA
Date:Feb 1, 2007
Words:603
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