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Dogpile(R) Outperforms Other Search Engines in Customer Satisfaction.


Dogpile[R] Earns Highest Search Engine Customer Satisfaction Ranking and Gives Consumers Ability to Search Multiple Engines at Once

BELLEVUE, Wash. -- Dogpile.com, the search engine that combines the top results from all the leading search engines, ranked highest in overall customer satisfaction among Internet users Internet user ninternauta m/f

Internet user Internet ninternaute m/f 
, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the J.D. Power and Associates 2006 Residential Online Service Customer Satisfaction Study. The study was based on responses from 10,787 residential customers of Internet service providers Internet service provider (ISP)

Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password.
 nationwide.

Included in the study for the first time, Dogpile.com scored top ratings from Internet service subscribers in all three factors that determine overall satisfaction within the segment: ease of use, functionality and results. As the Web's leading metasearch engine The search engine software that is used to search other search engines. See metasearch site. , Dogpile.com meets the needs of Internet users by offering the most comprehensive view of the Web and helping them efficiently retrieve the most relevant results.

"There is a common belief that all search engines are the same, but research has shown each engine has its own unique view of the Internet and top results," said Brian McManus, executive vice president of search and directory for InfoSpace. "By focusing on relevancy and using a combination of all the best search engines, Dogpile.com provides a better way to find more of the Web's top results. It's great to see customers getting more out of Dogpile and embracing the value of the metasearch experience."

J.D. Power and Associates study also finds that nearly 75 percent of Internet subscribers use multiple search engines. Forty-four percent of those customers report using multiple search engines because each one has better sources depending on customer needs. Dogpile.com has long embraced that customer view and combines results from multiple engines to bring together the highest ranked results in one place.

Dogpile.com first reported that a major disparity dis·par·i·ty  
n. pl. dis·par·i·ties
1. The condition or fact of being unequal, as in age, rank, or degree; difference: "narrow the economic disparities among regions and industries" 
 existed between the results returned by the top search engines in 2005, citing a University of Pittsburgh and Pennsylvania State University Pennsylvania State University, main campus at University Park, State College; land-grant and state supported; coeducational; chartered 1855, opened 1859 as Farmers' High School.  study. It found that, on average, there was a mere three percent overlap among the results returned on the first page by Google (Google, Mountain View, CA, www.google.com) The largest search engine on the Web, founded by Larry Page and Sergey Brin, two Stanford University students. In 1996, they developed their "BackRub" search engine, named after its unique page ranking method (explained below). , Yahoo and Ask Jeeves Noun 1. Ask Jeeves - a widely used search engine accepting plain English questions or phrases or terms
trademark - a formally registered symbol identifying the manufacturer or distributor of a product
. The study showed that entering the same search term on the most popular engines yielded differing outcomes, resulting in substantial amounts of missing information. This meant that for the vast majority of searches conducted on these sites, users wouldn't see results that are ranked at or near the top of the first page by the others.

About Dogpile.com[R]

Dogpile.com (www.dogpile.com), widely recognized as the Web's best metasearch engine, makes it easy for users to search more of the Web by combining the best results from the most popular search engines. Dogpile.com is part of the InfoSpace Online family of Web search and online directory properties. These products bring people, information and businesses together online to help users find the information they need quickly and easily. InfoSpace Online is a business of InfoSpace, Inc.

About InfoSpace Online

InfoSpace Online is a leading developer of proprietary metasearch technologies and a provider of Internet sites that offer search, local search and online directory services to consumers on a global basis. InfoSpace's family of Web properties includes Dogpile (www.dogpile.com), WebCrawler (www.webcrawler.com), MetaCrawler (www.metacrawler.com), Zoo (www.zoo.com), Switchboard (www.switchboard.com), InfoSpace (www.infospace.com) and WebFetch (www.webfetch.com), which showcase the company's leading metasearch technology and key advertising partnerships with companies like Google, Yahoo!, MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). , Ask, Verizon SuperPages and Yellowpages.com. Both online and mobile users benefit from the best-in-class local search experience of InfoSpace Find It! (www.infospacefindit.com). InfoSpace Online also delivers compelling revenue opportunities for its partners, such as Cablevision, through its private-label online search and directory services.

InfoSpace Online is a business of InfoSpace, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:INSP INSP Inspection
INSP Inspector
INSP Inspect
INSP Inspirational Network
INSP Institut des Nanosciences de Paris (French)
INSP International Nuclear Safety Program
INSP International Network on Strategic Philanthropy
). For information about InfoSpace, please visit: http://www.infospaceinc.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 20, 2006
Words:640
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