Doctor Mac Direct Now Offers Mouse Calls Like You've Never Experienced Before.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- Doctor Mac Direct Staff of 100% Industry Veterans Troubleshoots Any Macintosh Software This list of Macintosh software reveals prominent Mac OS computer programs. Since the library of Mac OS programs is unmanageable, this list is confined to those programs for which a Wikipedia article exists. Issue Via Phone or Web-based Remote Control Bob "Dr. Mac" LeVitus today announced Doctor Mac Direct, a new service for troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. , technical support and training on any Macintosh(R) software issue. Now for the first time, any Macintosh user can request a Macintosh expert's help and receive phone support or use a totally new interactive Web-based control method that allows the Mac expert to see and work on the problem remotely. Doctor Mac Direct also offers online interactive training, assistance with system migration, pre-purchase buying advice, and more. Bob "Dr. Mac" LeVitus and troubleshooting guru guru (g  `r, g r` , Ted Landau lan·dau n. 1. A four-wheeled carriage with front and back passenger seats that face each other and a roof in two sections that can be lowered or detached. 2. A style of automobile with a similar roof. , also demonstrated the service for the first time to select press attending Macworld This article is about a technology publication. For the tradeshow, see Macworld Conference & Expo.
Macworld Conference & Expo(R) San Francisco 2005. The new Doctor Mac Direct service will be available to the general public later this month. "Doctor Mac Direct is exactly the kind of set-up I wanted to help my own father when he was alive," stated Bob LeVitus, founder of Doctor Mac Direct. "There were so many times I wanted to reach through the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the , see his screen and move his mouse to quickly fix what he needed. The technology and bandwidth are finally here! Doctor Mac Direct is starting a revolution in tech support and training on the Mac using state of the art technology, leading industry experts and the mother of all troubleshooting gurus in Ted Landau at the helm with me." Hand-selected industry veterans comprise the staff of Doctor Mac Direct experts who use jargon-free language to help users track down and resolve problems, conduct personal training or offer advice. Doctor Mac Direct services are available for any issue related to Mac OS X or Classic Mac system software, Apple software or third-party software. Doctor Mac Direct experts will also help Mac users migrate systems or transition to Mac OS X. Doctor Mac Direct's experts use an incident-appropriate combination of telephone, email and a unique Web-enabled control software system to communicate with Macintosh users based on their needs and connectivity situation. Macintosh users with a broadband connection See broadband and wireless broadband. can choose to install a plug-in for Safari that allows Doctor Mac Direct experts to see their screen and move their mouse for quicker problem solving problem solving Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error. , migration help or training. Starting later this month, Macintosh users can call, toll-free 1-877-DrMac4U (1-877-376-2248) or visit (http://www.doctormacdirect.com/) to request a Doctor Mac Direct expert's help, training and advice. Requests will be answered with an estimated time, cost, matched expert and proposed appointment. Problem resolution prices start at $30 for a quarter-hour resolution. Doctor Mac Direct guarantees resolution in the time estimated or will continue working toward resolution at no additional cost. "Mac users win big with high-quality help and a resolution guarantee that we'll fix what's wrong within our estimate or keep working on it at no additional cost until we do," LeVitus continued. About Doctor Mac Direct Doctor Mac Direct, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control is the world's first independent online remote troubleshooting, technical support and training service for the Macintosh. Focused on high-quality Macintosh consulting, the service is staffed by hand-selected industry veteran experts who use a combination of technology including phone, email and web-enabled, remote control software to fix any Macintosh or third-party software problem. Headquartered in Excelsior, Minn., Doctor Mac Direct is a privately held Corporation Noun 1. privately held corporation - a corporation owned by a few people; shares have no public market close corporation, closed corporation, private corporation . For additional information, contact Doctor Mac Direct, LLC at 877-DrMac4U (877-376-2248) or visit (http://www.doctormacdirect.com/). Doctor Mac Direct, Dr. Mac Direct and the Doctor Mac Direct logo are trademarks or registered trademarks of Doctor Mac Direct, LLC. Copyright (c) 2005, all rights reserved. Apple, the Apple logo, Macintosh, Mac and Mac OS are either registered trademarks or trademarks of Apple Computer, Inc. All other trademarks or registered trademarks are the property of their respective owners. |
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