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Docent Teams with Jack Phillips Center for Research to Advance Learning Analytics and ROI.


Business Editors/High-Tech Writers

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Sept. 23, 2003

Industry-Leaders Advocate Innovative New Standards for Assessing

and Measuring Learning Impact on Business Results

Reaffirming its ongoing commitment to improving business performance through learning, Docent(R) Inc. (Nasdaq:DCNT) today announced a partnership with the Jack Phillips For other uses, see Jack Phillips (disambiguation).

John George "Jack" Phillips (April 11, 1887 - April 15, 1912) was the British Senior Wireless officer on board the maiden voyage of the RMS Titanic, which sank on April 15, 1912 after hitting an iceberg.
 Center for Research (JPCR), a global leader in assessment, measurement and accountability tools. The effort maximizes the value and impact of corporate learning initiatives by combining Docent's market-leading learning solutions with JCPR's proven methodologies for assessing and measuring training, HR and performance improvement initiatives.

Under the partnership, JCPR JCPR Joint Center for Poverty Research (Northwestern University / University of Chicago)  is unveiling three customized workshops that will equip customers to apply JCPR's highly-acclaimed methodologies and processes within Docent Analytics(TM), including:

-- Measuring the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  of Training and Performance Improvement

Programs(TM): Employ's JCPR's ROI Process model to transfer

skills for measuring the impact of learning and change

interventions. Participants will learn how Docent Analytics

capitalizes on this ROI Process for developing application and

impact objectives, creating data collection plans, collecting

hard and soft data, analyzing data and calculating ROI.

-- ROI Certification(TM) -- The Complete Impact Measurement

Workshop: A hands-on measurement experience that demonstrates

how to optimize results, measure the contribution of programs,

and calculate return on investment (ROI) by implementing JCPR

methodologies in conjunction with Docent Analytics.

-- Master Scorecard: Provides Corporate University or Human

Resource functions with a balanced framework of Key Success

Factors to build a scorecard that correlates learning results

to stakeholder needs and business objectives.

For pricing and more information on these JCPR workshops, visit http://www.franklincovey.com/jackphillips/.

About the Jack Phillips Center for Research

Jack Phillips Center for Research (JPCR), a division of the Franklin Covey Company, is the global leader and premier provider of assessment, measurement, and accountability tools. The Center's products and services have helped clients around the world establish measurement systems and measure the business impact and return on investment of training, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , change initiatives, technology solutions and performance improvement programs. For more information, visit http://www.franklincovey.com/jackphillips/.

About Docent, Inc.

Docent, Inc. (Nasdaq:DCNT) is a leading provider of integrated software Separate software components or applications that have been combined into one package. See integrated software package.  solutions proven to directly drive business performance through learning. Docent solutions for sales performance, product launch, channel effectiveness, customer education, compliance, ERP/CRM implementations, and other business priorities are enabled by the industry's most comprehensive suite of business performance management applications, industry-specific content, and world-class services. Solutions are tailored to address the unique requirements of vertical markets, including government, life sciences, energy, high tech, telecommunications, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, retail and manufacturing.

Docent outperforms the industry in customer satisfaction benchmarks, delivering compelling and measurable ROI to blue chip customers such as Cingular Wireless, Wachovia Corporation, Lucent Technologies, Kelly Services Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Michigan, offering staffing solutions that include temporary staffing services, outsourcing, vendor on-site and full-time placement. Kelly operates in 30 countries and territories. , Eaton Corporation This article is about an industrial manufacturer. For other meanings see Eaton.

Eaton Corporation (NYSE: ETN) is a diversified industrial manufacturer with 2006 sales of $12.4 billion, putting it at 198 on the Fortune 500 for 2007.
, D&B, Halliburton, Rockwell Collins Rockwell Collins, Inc. (NYSE: COL) is a large United States-based international company headquartered in Cedar Rapids, Iowa, primarily providing aviation and information technology systems, solutions, and services to governmental agencies and aircraft manufacturers. , and Bechtel Group, Inc. Docent partners with the world's most prominent systems integrators and business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in  providers, including Accenture, Exult, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  Human Capital Solutions, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is distinguished as a leader by Gartner in the 2003 e-Learning Suites and LMS Magic Quadrants, and by the META Group in the 2003 METAspectrum report on learning management system vendors. Docent is headquartered in Mountain View, California For the census-designated place, see Mountain View, Contra Costa County, California. For other places called "Mountain View", see .
Mountain View is a city in Santa Clara County, in the U.S. state of California. The city gets its name from the views of the Santa Cruz Mountains.
, with other offices throughout the United States, Europe and Asia-Pacific. For more information, visit www.docent.com.

Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent, Inc. All other names are trademarks and/or registered trademarks of their respective owners.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 23, 2003
Words:580
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