Docent Helps Amersham Biosciences Optimize Learning ROI Across North America.Business Editors/High-Tech Writers MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Aug. 19, 2003 Life Sciences Leader Deploys Docent Enterprise(TM) to Accelerate Scientific Discoveries, Boost Sales Effectiveness, Increase Customer Value and Decrease Training Costs Docent(R) Inc. (Nasdaq:DCNT), a leading provider of integrated software Separate software components or applications that have been combined into one package. See integrated software package. solutions proven to directly drive business performance through learning, today announced that Amersham Biosciences, a leading provider of integrated systems and solutions for disease research, drug development and manufacturing, has selected Docent Enterprise as its platform for learning. The solution will allow the company to measure and optimize its return on investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ) in learning initiatives for employees in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Amersham Biosciences selected Docent from more than 100 vendors after an exhaustive search for a learning solution to create, manage and deliver training on scientific research, sales, products and IT. Docent addressed its requirements for an intuitive and flexible learning environment that allows learners to share information on scientific best practices, internal business processes and new technologies. Docent will also allow Amersham Biosciences to track certifications and assure compliance with federal and international regulations and guidelines that govern life sciences companies, such as those mandated by the International Organization for Standardization International Organization for Standardization (ISO) Organization for determining standards in most technical and nontechnical fields. Founded in Geneva in 1947, its membership includes more than 100 countries. (ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. ). Amersham Biosciences deployed the initial phase of its Docent-based learning program to users within the North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. sales and scientific support organization in less than 30 days. Amersham Biosciences' "Learning Institute" is not only meeting its goals of boosting employee productivity and significantly reducing travel expenses, but it is also equipping managers to measure training effectiveness and assess the impact these training programs have on the ability of employees to provide customer support. Amersham Biosciences is now expanding the rollout beyond sales and scientific support to the remainder of employees in North America. Based on its early success with Docent Enterprise, Amersham Biosciences' training team is planning to expand the scope of The Learning Institute to support other core business initiatives. Plans include using Docent Enterprise within its e-Commerce strategy to extend product and service education to customers and partners. "Learning plays a critical role in our ability to provide our customers with top-level support," said Debra Guyer, NA Manager of Scientific Training and Education at Amersham Biosciences. "Docent Enterprise has been key in transforming our internal training program by enabling us to significantly decrease training costs, offer courses in a more timely manner, and utilize different implementation methods of learning. Our user feedback has been extremely positive, and we're very satisfied with the overall service and support we've received from the Docent team." About Amersham Biosciences Amersham Biosciences, the life sciences business of Amersham plc Amersham plc was a UK pharmaceutical company, specializing in medical diagnostics and life science products. The company was formed in 1997 by merging Amersham International (U.K.), Pharmacia Biotech (Sweden) and Nycomed (Norway). (LSE LSE - Language Sensitive Editor : NYSE NYSE See: New York Stock Exchange : OSE OSE - Open Systems Environment : AHM AHM Automated Hacking Machines AHM All Hands Meeting AHM Academy for Healthcare Management AHM Atom Heart Mother (Pink Floyd album) AHM Airport Handling Manual AHM Acutely Hazardous Material AHM Anti-Helicopter Mine ), is a world leader in developing and providing integrated systems and solutions for disease research, drug development and manufacture. Our systems are used to uncover the function of genes and proteins, for the discovery and development of drugs and for the manufacture of biopharmaceuticals. The customers for Amersham Biosciences' products and technology are pharmaceutical and biotechnology companies and research and academic institutions, principally in North America, Europe, Latin America and Asia. More information about Amersham Biosciences is available at www.amershambiosciences.com. About Amersham plc Amersham is a world leader in medical diagnostics and in life sciences. Headquartered in the UK, the company had annual sales of GBP GBP In currencies, this is the abbreviation for the British Pound. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. 1.62 billion in 2002 and around 10,000 employees worldwide. Its strategy is to build its position as a leading provider of products and technologies enabling disease to be better understood, diagnosed earlier and treated more effectively. For additional information visit the Amersham corporate Web site at www.amersham.com. About Docent, Inc. Docent, Inc. (Nasdaq:DCNT) is a leading provider of integrated software solutions proven to directly drive business performance through learning. Docent solutions for sales performance, product launch, channel effectiveness, customer education, compliance, ERP/CRM implementations, and other business priorities are enabled by the industry's most comprehensive suite of business performance management applications, industry-specific content, and world-class services. Solutions are tailored to address the unique requirements of vertical markets, including government, life sciences, energy, high tech, telecommunications, financial services, retail and manufacturing. Docent outperforms the industry in customer satisfaction benchmarks, delivering compelling and measurable ROI to blue chip customers such as Cingular Wireless, Harley-Davidson, Wachovia Corporation, Lucent Technologies, Kelly Services, Eaton Corporation, D&B, Halliburton, Rockwell Collins, and Bechtel Group, Inc. Docent partners with the world's most prominent systems integrators and business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in providers, including Accenture, Exult, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Human Capital Solutions, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is distinguished as a leader by Gartner in the 2003 e-Learning Suites and LMS Magic Quadrants, and by the META Group in the 2003 METAspectrum report on learning management system vendors. Docent is headquartered in Mountain View, California For the census-designated place, see Mountain View, Contra Costa County, California. For other places called "Mountain View", see . Mountain View is a city in Santa Clara County, in the U.S. state of California. The city gets its name from the views of the Santa Cruz Mountains. , with other offices throughout the United States, Europe and Asia-Pacific. For more information, visit www.docent.com. Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent, Inc. All other names are trademarks and/or registered trademarks of their respective owners. |
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