DishnetDSL Chooses IPORT BPS to Support Major Internet Deployment Across India.

Business Editors and High-Tech Writers

SAN DIEGO--(BUSINESS WIRE)--May 1, 2000

CAIS Software's IPORT Broadband Provisioning System to Help

DishnetDSL Penetrate the Multi-Family, Hospitality

and Multi-Tenant Markets

CAIS Software Solutions, the leader in automated Internet access software, Monday announced that DishnetDSL in Chennai, India, has selected its IPORT(TM) Broadband Provisioning System (BPS) to facilitate an aggressive Internet service deployment.

This agreement solidifies IPORT's position as the leading solution worldwide for service providers who need to rapidly deploy, manage and market broadband services to the multi-family, hospitality, and multi-tenant markets.

DishnetDSL, which is licensed to provide high-speed Internet service throughout India, will use IPORT BPS to deploy its broadband services to multi-family units and hotels, as well as its Internet browsing centers.

"IPORT BPS is clearly the best solution for us," said Ted Chun, technical advisor to DishnetDSL. "As the most widely deployed automated Internet access solution worldwide, it has the features that are critical to our success, including automated online activation and the `Walled Garden'. Also, many of our customers were asking for IPORT specifically based on its strong reputation."

IPORT BPS is designed to enhance all aspects of Internet access, and is ideal for service providers looking to provide convenient, flexible services accompanied by targeted portal marketing. IPORT BPS is a "Plug and Play" solution that enables customers to automatically activate service without installing any software or reconfiguring their PC or Internet device, and it works equally well with any form of high-speed Internet access -- DSL, cable or wireless.

IPORT BPS provides marketing features such as a log-in portal screen at the beginning of every user session, offering DishnetDSL powerful brand-building capability. IPORT also offers the ability to demonstrate service with the "Walled Garden" feature, allowing customers limited access to the Internet with demonstrations and instructional tours, which is expected to help meet the needs of new Internet users and increase their subscription rates. DishnetDSL can define targeted services and portal content pages for cities, buildings or even groups of ports using IPORT's policy-based billing and service levels.

CAIS Software Solutions' IPORT BPS also provides significant cost savings for service providers. There is no end-user software to support, and automated online activation streamlines the customer service and order fulfillment process in high turnover locations such as hotels. It also offers central management to ensure that end-users receive the highest quality service. Because it is property wiring neutral, IPORT BPS can be used in any building that desires broadband Internet services. In addition to increasing the attractiveness of host properties by supporting high-speed Internet services, IPORT also adds value by offloading long duration calls from over-burdened PBX systems, deferring a significant capital cost for the property owner.

"We are proud of this partnership with DishnetDSL. IPORT is the premiere, proven solution in the multi-user environment. Launching in India showcases IPORT's capabilities in the rapidly growing global Internet market," stated Steve Nye, president of CAIS Software Solutions.

DishnetDSL first provided affordable DSL access in November 1999, capitalizing on the need to provide high-speed Internet access to residences and businesses throughout the country. Utilizing IPORT BPS, DishnetDSL will have a significant advantage in serving the multi-family and multi-tenant markets, as well as a strong platform for offering advertising and future value-added services. Because of the ease of use and low maintenance quality of IPORT, it will support extremely rapid deployment in India's fast growing market.

About CAIS Software Solutions

Based in San Diego, CAIS Software Solutions develops the award-winning IPORT family of products enabling easy broadband Internet access and powerful portal marketing and service management capabilities. IPORT enables service providers, eCommerce merchants, and information-based organizations to effectively offer new and enhanced Internet based services. IPORT solutions are installed in hotels, cruise ships, airports, central offices and cable head-ends worldwide. Formerly known as ATCOM/INFO, the company is a wholly owned subsidiary of CAIS Internet (NASDAQ:CAIS), a Washington, D.C.-based broadband solutions provider.

ABOUT DishnetDSL

DishnetDSL is the leading provider of high speed DSL (digital subscriber line) Internet access service and is one of the five largest dial-up access providers in India. The company is rolling out its DSL service in Mumbai, Delhi, Bangalore, and Chennai. The company currently operates its dial-up access service, "Dishnet Dial" in 32 cities and towns in India, including Mumbai, Delhi, Chennai, Bangalore, Pune, Hyderabad and Kochi and has about 72,000 subscribers. The company also has reached out to the lower income segment of the market with its state-of-the-art high bandwidth browsing centers branded "DishnetDSL Hub". The company operates 53 such hub centers across 16 cities in India. DishnetDSL is the pioneer in introducing broadband DSL Internet access in the country.

This release contains statements relating to CAIS' future expectations and business strategies or other "forward-looking" information. Those statements are subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from those contemplated by the statements. Important factors that may cause actual results to differ from projections include, among others: changes in business conditions; changes in the Internet services industry and the general economy; our limited operating history; our ability to manage rapid growth; our ability to enter into joint ventures and other strategic relationships with companies on terms acceptable to us; and the impact of computer and related problems that may arise from the Year 2000 problem on our business.