DirectPointe Increases National Presence with Acquisition of TechnologyWorks.LINDON, Utah Lindon is a city in Utah County, Utah, United States. The population was 8,363 at the 2000 census. By 2004 its population had been estimated to increase slightly to 8,489. Geography Lindon is located at (40.338552, -111. -- DirectPointe, a leader in IT outsourcing services, today announced the acquisition of TechnologyWorks and its well-established client base. The acquisition expands DirectPointe's national presence and provides a greater sales and support focus in the New England New England, name applied to the region comprising six states of the NE United States—Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut. The region is thought to have been so named by Capt. and Northern California Northern California, sometimes referred to as NorCal, is the northern portion of the U.S. state of California. The region contains the San Francisco Bay Area, the state capital, Sacramento; as well as the substantial natural beauty of the redwood forests, the northern regions. TechnologyWorks was started in 2003 to manage the IT needs of small to mid-size businesses, specifically in the Boston and San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden markets. As an IT outsourcing company TechnologyWorks has established a strong reputation for quality of customer service and has partnerships with Dell, Microsoft and Linksys (division of Cisco) to provide clients with complete technology solutions. "When looking at TechnologyWorks we saw a company that shared DirectPointe's vision for making technology simple, manageable and affordable for small businesses," said DirectPointe CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Michael Proper. "We see this as a great opportunity to grow the company and increase DirectPointe's presence in key markets on both the East Coast and the West Coast." Current agreements for TechnologyWorks customers will remain in place, and each customer will have the opportunity to add new DirectPointe services. They will also have the option to add more extensive support that includes 24/7 phone, chat and e-mail support through DirectPointe's Network Operations Center See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. and DirectPointe eSupport, which, at the click of a button, instantly connects customers to a qualified DirectPointe support agent. R. James Parsons For the British author of Doctor Who audio adventures and short stories, please see James Parsons (author). James Parsons, FRS (1705 - 4 April 1770) was an English physician, antiquary and author. , CEO of TechnologyWorks, said, "TechnologyWorks has experienced growth in large part through our commitment to our customers. We enter into the agreement with DirectPointe with full confidence that our customers will continue to receive outstanding service and have even greater access to new technologies and solutions. The DirectPointe model is the future for local and regional-based IT service providers to give enhanced service Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; to their clients." Mirick O'Connell, a regional business law firm with multiple offices in Massachusetts, has worked with TechnologyWorks since its inception and is looking forward to the deal with DirectPointe. David E. Surprenant, managing partner, said, "TechnologyWorks has earned my trust over the years with great reliability and support, and we have referred them to many of our clients. With DirectPointe, we maintain that confidence and see the added potential of even greater service, new options and greater flexibility to supplement organizations that have some in-house IT resources." Terms of the deal were not disclosed. For more information about DirectPointe and its IT outsourcing solutions, please visit http://www.directpointe.com. About DirectPointe DirectPointe Inc., based in Lindon, Utah, provides IT outsourcing services that make technology simple, manageable and affordable for small and midsize businesses. The company takes ownership of the entire computing computing - computer lifecycle, including procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. , deployment, management, protection and support, so customers have one company to handle all their computing needs. Customers can deploy a complete solution to manage their entire environment or a subset of services to complement their existing infrastructure. DirectPointe solutions are delivered for one consistent monthly payment to ease budgeting and eliminate upfront costs. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700. |
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