DirectPointe Home Launch Provides Expert Remote Computer Help and Support at Home.Following the December 2007 Acquisition of iTok, DirectPointe Offers Home Computer Users Three Service Plans to Repair and Prevent Computer Problems SALT LAKE CITY -- DirectPointe, the nation's most comprehensive managed service provider (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ), today announced the launch of their home computer care service, DirectPointe Home. Until now, there has not been a reliable source of remote expert support home computer users could turn to. DirectPointe Home offers three service plans to give home computer users the help they need, delivered easily over the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the and at an affordable price. "Home computer users just want their computers to work. As technology is getting more and more complex, it takes almost a full time job to know how to stay safe online, keep your computer running fast and know how to really enjoy your gadgets. It's even harder to try to find reliable help at a reasonable price," said Seth Bailey, DirectPointe VP, Consumer Division. "We are solving all that by providing home computer users with one place to get reliable and trusted help at an affordable price. There is a level of independence gained from being able to manage your own computer system with the guidance of an expert who is just one click of the mouse away." DirectPointe Home provides three levels of service: PC Care, On-Demand and Total PC. PC Care is a preventative service that solves 80% of the most common computer problems by doing routine maintenance. On Demand provides fast support so that you can get your problem fixed now! Total PC is an unlimited package that provides everything a home computer user needs to have peace of mind when it comes to their computer, including virus protection, online security, data back-up and unlimited support; all at an affordable and predictable price. All DirectPointe Home services are delivered over the Internet without the hassle Hassle () is a location in Närke, Sweden, where a Celtic treasure was found in 1936. It comprises a large bronze cauldron which contained two Bronze Age swords of the Hallstatt type, a pommel of bronze, two bronze buckets with of taking your computer to the repair shop or having a stranger come inside your home. Remote DirectPointe experts walk you through the service while you watch so you know exactly what was done. "While others in the market begin with residential services, DirectPointe began in the business sector; where there are stringent standards to adhere to adhere to verb 1. follow, keep, maintain, respect, observe, be true, fulfil, obey, heed, keep to, abide by, be loyal, mind, be constant, be faithful 2. ," said Michael Proper, DirectPointe CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Our DirectPointe Home customers will have the confidence knowing their system is protected with the same level of security and expert technical support that regulates businesses in the US." For a limited time, DirectPointe Home users will receive their first month of service free with a one-year service agreement. To take advantage of this offer or find out more about DirectPointe Home or other DirectPointe services, visit www.directpointe.com or call (801) 805-3766. About DirectPointe: DirectPointe Inc., of Lindon, Utah Lindon is a city in Utah County, Utah, United States. The population was 8,363 at the 2000 census. By 2004 its population had been estimated to increase slightly to 8,489. Geography Lindon is located at (40.338552, -111. , makes technology simple, manageable and affordable for businesses and individuals for a predictable monthly fee. Ranked #1 worldwide by MSPmentor, DirectPointe is the nation's most comprehensive Managed Service Provider (MSP), offering both a technology platform and the most complete and advanced managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality for VARs, service providers, businesses and individuals. The company takes ownership of the entire computing computing - computer lifecycle, including procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. , deployment, management, protection and support, giving customers a single resource to handle all of their computing needs. Customers can deploy a complete solution to manage their entire environment or a subset A group of commands or functions that do not include all the capabilities of the original specification. Software or hardware components designed for the subset will also work with the original. of services to complement their existing infrastructure. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700. |
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