Dimension Data Extends IP Telephony Offering With Integrated Research.Business Editors/High-Tech Writers DENVER--(BUSINESS WIRE)--Nov. 6, 2002 Dimension Data (LSE LSE - Language Sensitive Editor :DDT DDT or 2,2-bis(p-chlorophenyl)-1,1,1,-trichloroethane, chlorinated hydrocarbon compound used as an insecticide. First introduced during the 1940s, it killed insects that spread disease and feed on crops. ), a leading global technology services company, announces today a significant strengthening of its current IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. offering. The group will be extending its leading-edge data network and server management business solution to include the monitoring and management of voice-based applications across its customers' IP infrastructure. Driven by a need to guarantee corporates real-time management of their IP telephony environments, Dimension Data will be incorporating Integrated Research's PROGNOSIS(R) IP Telephony Manager software within its network management architecture. The deployment of the tool will enable Dimension Data to monitor, maintain and audit an IP Telephony installed application across its clients' IP networks, thereby guaranteeing optimal performance, availability and capacity. Grant Allan, Insite Global Service Manager, Dimension Data, commented: "As more and more companies look to combine voice, video and data across their IP networks, the level of network management increases in complexity and criticality. PROGNOSIS IP Telephony Manager fits in well with our existing global managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality architecture and will extend our capability to manage all of our customers' IP applications, regardless of whether they are voice or data, in real-time. "We are already looking to deploy the solution across our group and within a large U.S.-based pharmaceutical company. As we continue to grow our IP telephony business solutions, we will extend the solution to the rest of our customer base worldwide. A key benefit will be the ability to manage dozens of Call Managers at hundreds of sites simultaneously in real-time, thereby helping us to fulfill our goal to provide true global solutions to our customers." Steve Killelea Steven Killelea is an Australian IT entrepreneur.[1] He began his career, after doing a crash course in computing and working for a computer manufacturer, by developing a product for computer systems management that became internationally successful and led him to set up , Integrated Research's president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , said: "Globally there's been a positive mind shift in the way companies combine voice, video and data on their IP networks. Armed with our solution, Dimension Data will have the capability to meet the needs of any business that has a dedicated, distributed IP telephony solution, with the option of extending its requirements over a broad spectrum of linked services and applications." About Dimension Data Dimension Data Holdings plc (LSE:DDT) is a leading global technology services company, specialising in providing IT solutions that enable businesses to operate and communicate flexibly and seamlessly. The Group's unique combination of networking and application integration expertise and global managed services capabilities make it ideally positioned to deliver these solutions. Dimension Data, founded in 1983, had revenues of $2.5 billion in 2001 and operates in 30+ countries with over 9,500 employees. For more information, please go to http://www.didata.com. About Integrated Research Ltd Since 1988, Integrated Research (ASX ASX See: Australian Stock Exchange :IRI Iri (ē`rē`), former city, North Jeolla (Cholla) prov., SW South Korea. An agricultural center and transportation hub, it was absorbed into Iksan. )(IR) has been a leading developer of real-time systems Real-time systems Computer systems in which the computer is required to perform its tasks within the time restraints of some process or simultaneously with the system it is assisting. and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The world's largest bank, telecommunication company, stock exchange, computer hardware manufacturer and ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. all rely on Integrated Research solutions -- as do customers in over 40 countries. Integrated Research is a publicly listed company listed company n → compañía cotizable listed company n → société cotée en Bourse listed company list n → with offices in the USA, Europe and Australia, and a distribution network spanning more than 60 countries. Information about Integrated Research and its products is available at http://www.ir.com. About PROGNOSIS IP Telephony Manager PROGNOSIS(R) IP Telephony Manager is a comprehensive software solution that reduces the cost and complexity of deploying and managing Cisco CallManager. Quick to install and easy to use, IP Telephony Manager provides effective management facilities for rapidly implementing, managing and optimizing IP telephony from day one. Information on PROGNOSIS IP Telephony Manager is available at http://www.ir.com. PROGNOSIS is a registered trademark of Integrated Research Ltd. |
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