Digium[R] Appoints Vice President of Operations and Quality.Manufacturing and quality expert Steve Burcham joins Digium's executive leadership team
HUNTSVILLE, Ala. -- Digium[R], Inc., the Asterisk[R] Company, today announced the appointment of Steve Burcham as Vice President of Operations and Quality in a move that will build upon the company's commitment to the development of high-quality business phone systems and telephony products as well as industry-leading customer service.
Since joining Digium in May 2008, Burcham has served as Director of Customer Quality. In this role, he led efforts to improve Digium's quality management system by implementing processes and procedures leading to ISO (1) See ISO speed.
(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001 certification. In addition, Burcham introduced and implemented Lean manufacturing Lean manufacturing is the production of goods using less of everything compared to mass production: less human effort, less manufacturing space, less investment in tools, and less engineering time to develop a new product. concepts that are driving quality process improvements, resulting in increased productivity and reductions in customer returns and warranty costs. As Vice President of Operations and Quality, Burcham's responsibilities will now include manufacturing, operations, IT, quality and customer technical support.
Prior to joining Digium, Burcham served in several executive roles in the automotive industry The automotive industry is the industry involved in the design, development, manufacture, marketing, and sale of motor vehicles. In 2006, more than 69 million motor vehicles, including cars and commercial vehicles were produced worldwide. , including Director of Operations for Siemens VDO VDO (Vereinigte DEUTA (Deutsche Tachometerwerke GmbH) OTA (OTA Apparate GmbH)) is a manufacturer of information and cockpit systems, navigation, telematics, communication and audio systems and control and fuel systems. Automotive, where he was responsible for more than $1 billion in revenue and overseeing more than 1700 employees. Prior to Siemens, Burcham held executive manufacturing and engineering positions at Chrysler Motors.
"Digium is committed to providing products that meet or exceed our customers' expectations. The attention to detail in our product design process combined with an extensive focus on monitoring, measurement and failure analysis allows us to deliver world-class communications solutions," said Danny Windham, Digium's chief executive officer. "The appointment of Steve Burcham, given his background and expertise in high-volume, mission-critical electronic systems, reinforces Digium's philosophy of continuous improvement in the areas of product quality and customer satisfaction."
"Digium has a unique culture, an extremely talented workforce, dedicated partners and an award-winning product portfolio," said Burcham. "I'm excited to have the opportunity to work with the Digium team and our global partners in pursuit of our goals of 100 percent customer satisfaction and taking our businesses to the next level."
Burcham holds a Master of Business Administration degree from Auburn University and a Bachelor's degree in Electrical and Computer Engineering from the University of Alabama in Huntsville. He resides in Madison, Ala., with his wife and three daughters. Burcham is involved in many community groups, including the Madison YMCA YMCA
in full Young Men's Christian Association
Nonsectarian, nonpolitical Christian lay movement that aims to develop high standards of Christian character among its members. Building Committee, Asbury Methodist Church Building Committee and Madison Optimist Club and is an alumnus ALUMNUS, civil law. A child which one has nursed; a foster child. Dig. 40, 2, 14. of the Huntsville/Madison County Chamber of Commerce Leadership.
Digium[R], Inc., the Asterisk[R] Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony See Asterisk PBX and OpenMoko. software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company's product line includes a wide range of hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom telephony solutions. More information is available at www.digium.com.
The Digium logo, Digium, Asterisk, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance, Genuine Asterisk, Switchvox and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.