Dictaphone and Applied Voice Technology (AVT) Join Forces: Dictaphone Will Market AVT's CallXpress3 Unified-Messaging Systems Worldwide; Marketing Agreement Will Involve Dictaphone Sales Offices In 190 U.S. Cities and Over 50 Countries.KIRKLAND, Wash.--(BUSINESS WIRE)--Jan. 15, 1996--Applied Voice Technology Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : AVTC AVTC Antivirus Test Center (informatics, University of Hamburg) AVTC Automatic Vehicular Traffic Control ) and Dictaphone Corp. (Stratford, Conn.) have entered into a multi-million-dollar agreement under which Dictaphone will market a series of AVT-based voice and call processing In telecommunication, the term call processing has the following meanings:
Dictaphone will market products based on AVT's CallXpress3(R) through a sales, service, and support organization in over 190 U.S. cities, and through direct-sales operations in Canada, the United Kingdom, Switzerland, Belgium, Germany, France, and Italy. Dictaphone's dedicated dealer organizations in 40 other countries will also market the products. The agreement will enable Dictaphone to provide products that leverage its established expertise in voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. with AVT's expertise in unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. and interactive voice response. In turn, the agreement brings AVT AVT avian arginine vasotocin. See vasotocin. a new source of distribution by allowing a new sales channel to bring CallXpress3-based systems to lucrative vertical markets in which Dictaphone specializes. These include the legal, health care, financial, insurance, and public safety markets. "Through this partnership AVT and Dictaphone will be creating the largest channel of distribution for computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration products in the world," said Dick LaPorte, chairman and chief executive officer of AVT. Dictaphone will market the systems under the name synergy The enhanced result of two or more people, groups or organizations working together. In other words, one and one equals three! It comes from the Greek "synergia," which means joint work and cooperative action. .(TM) These include: -- synergy.icm, a family of systems that will enable users to access voice mail, e-mail, and fax mail from their PC workstations, or from any touch-tone telephone. -- synergy.ivm, a family of interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) systems offering enhanced call-center technology, with unique capabilities such as fax-on-demand and fax libraries. The two companies also plan to jointly develop new, advanced application modules based on the synergy systems and targeted towards vertical markets. Because CallXpress3 is built upon a modular, open-systems architecture, new modules can be developed and easily integrated with existing systems. "Our leadership role in developing open systems-based computer telephony applications, together with Dictaphone's expertise with voice technology in major vertical markets, creates a unique opportunity for both companies to grow our respective businesses by reaching beyond traditional markets," said LaPorte. "At Dictaphone, we are committed to providing our customers with the best product and software solutions," said John Duerden, chairman and chief executive officer of Dictaphone. "Today, this is most efficiently achieved through a combination of internal development and external technology sourcing. Our association with Applied Voice Technology signals our willingness to seek the best external technology to complement our own core research and development efforts." Dictaphone is a leader in the design, manufacture, marketing, service and support of dictation, voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies. and communications recording systems for professional and commercial customers. Dictaphone has a worldwide marketing, sales, and support organization, and 1994 sales revenues of approximately $347 million. Applied Voice Technology Inc. develops, manufactures, markets and supports a broad line of open systems-based computer-telephony software products and systems that automate To turn a set of manual steps into an operation that goes by itself. See automation. call processing and enable a user to manage different types of messages from either a personal computer or telephone. Founded in 1982, AVT is publicly traded under the symbol "AVTC" on the NASDAQ national market system. -0- NOTE TO EDITORS: News releases are available from AVT's Newsroom fax server. Call 206/820-4089 and follow the prompts. This is document number 77027. CONTACT: Applied Voice Technology Gary R. Good, 206/820-6000, ext. 3475 ggood@appliedvoice.com or Dictaphone Inc. Robert Qamar, 203/381-7117 NOTE TO EDITORS: In the Internet/email addresses noted in this news release, there is an "at" symbol between: -- ggood AND appliedvoice.com These symbols may not appear properly (or at all) in some systems. |
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