Dialogic Products to Optimize New Features in Microsoft Windows NT 5.0.LOS ANGELES--(BUSINESS WIRE)--March 2, 1998-- New Suite of Tools Lowers Cost of System Development and Ownership Dialogic Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DLGC), (Booth No. 1215) the leading provider of standards-based computer telephony (CT) components, today announced a new suite of administration tools shipping with its latest release for Microsoft(R) (NASDAQ:MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ) Windows NT(TM). These new tools have been designed to reduce the time and cost of deploying and administering computer telephony (CT) systems and include features such as cost-effective centralized management. Faster Time To Market at Lower Cost Dialogic has released two new tools to reduce the time and cost to deploy CT systems: the OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and Installation Utility and the Dialogic Configuration Manager. Using these tools, OEMs and ISVs can easily integrate into their own software products the installation files necessary to deploy applications built on Dialogic components. The Dialogic installation utility enables the easy re-distribution of the runtime environment via the installation images and a silent install feature. The runtime-only installation images lets developers easily include the Dialogic files on their application CD. The silent install feature lets the host application run the Dialogic installation process. These features allow application developers to provide their customers with one installation CD and a single installation program. The Dialogic Configuration Manager (DCM DCM abbr. Distinguished Conduct Medal ) is a new board configuration utility that provides a full-featured, customizable Graphical User Interface graphical user interface (GUI) Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to (GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. ) that greatly simplifies the setup of Dialogic boards. The DCM uses easy-to-follow wizards, context-sensitive online help, and provides automatic board detection for all Dialogic software programmable boards. While the automatic board detection results in a faster and easier installation time, the real benefit of the DCM is the ability to customize or even embed the configuration GUI into the host application. "The DCM's user-friendly GUI and automatic board detection has made it simple to configure Dialogic boards in Interactive Intelligence's EIC EIC Editor-In-Chief EIC Euro Info Centre (DIN) EIC Earned Income Credit EIC Excellence in Cities (UK) EIC Enterprise Interaction Center (Interactive Intelligence) ," said Matt Taylor, technical specialist, Interactive Intelligence. "Using the DCM, we have significantly reduced the amount of time required to set up a new system." Reduce Time and Cost to Administer Dialogic has the tools that administrators and system owners need to efficiently monitor and manage their telephony systems on-site or remotely. Dialogic BoardWatch with Simple Network Management Protocol (SNMP (Simple Network Management Protocol) A widely used network monitoring and control protocol. Data are passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device (hub, router, bridge, etc. ), now in beta field trial, enables remote fault and performance monitoring and basic control of Dialogic components using any off-the-shelf SNMP-compatible browser or management applications, including Compaq Insight Manager and HP OpenView. The Universal Device Diagnostics (UDDs) provide routines to test the operation of Dialogic hardware, and the Dialogic hooks into the Microsoft Event Log Viewer to provide easier diagnosis of the deployed systems. Paving the Way for Windows NT 5.0 Administration tools from Dialogic have been developed to take full advantage of the new administration features and services that will ship with Windows NT 5.0 later this year. Planned enhancements to the Dialogic administration suite include Microsoft Management Console A Windows NT/2000 feature that provides a common environment for running management software from Microsoft and third parties. Any type of administration service such as network management, antivirus management, disk management and authentication can be created as a Microsoft Management (MMC See MultiMediaCard and Microsoft Management Console. ) Snap-In and Web-based Enterprise Management (standard, system management) Web-Based Enterprise Management - (WBEM) A DMTF management standard using the Common Information Model to represent systems, applications, networks, devices and other managed components; developed to unify the management of distributed computing (WBEM (Web-Based Enterprise Management) An umbrella term for using Internet technologies to manage systems and networks throughout the enterprise. Both browsers and applications can be used to access the information that is made available in formats such as HTML and ) support. MMC is an extensible, common console framework for management applications and is designed to simplify the overall Windows administration interface, providing administrators and developers with a similar look and feel across all tools. WBEM establishes an architecture that supports the management of an enterprise across a network. "Compaq is pleased to work with Dialogic to deliver the standards-based administration tools required for mission-critical enterprise and public carrier telephony solutions," said Tom Bunch, vice president, Business Development, Enterprise Solutions Division, Compaq Computer Corporation (company) Compaq Computer Corporation - The largest US manufacturer and vendor of IBM PC compatible personal computers and servers. Compaq was started in 1982 by three ex-Texas Instruments employees. Quarterly sales $2499M, profits $210M (Aug 1994). http://compaq.com/. . "As our first partner to implement support for the Compaq Web-Based Enterprise Management (WBEM) technology, Dialogic is enabling us and our common partners, to deliver fully integrated, manageable telecommunications solutions for the enterprise and public network." Part Of A Comprehensive Software Architecture This suite of administration tools fits tightly into the comprehensive, scalable software architecture previewed at the Dialogic Technology Summit last December. The Dialogic software architecture consists of four components: Standard Administration, Standard Interfaces, Intelligent Service Providers, and Direct Resources. These four cornerstones provide the foundation for Dialogic development, deployment and administration tools. This architecture optimizes the features and services native to the operating system and provides system developers and owners with maximum knowledge, application, and equipment investment protection. "We developed these tools to enable our customers to rapidly create high-value CT solutions that are scalable, easy to integrate and easy to manage," said John Landau, vice president of strategic marketing, Dialogic Corporation. "Our customers have made it very clear to us that cost of development, cost of deployment and cost of management are increasingly critical to their competitiveness, and that using these admin tools within Windows NT provides them with very high value." The Windows CT Platform of Choice With more than three million CT ports deployed in 78 countries, Dialogic has already provided over 2000 Windows CT developers with the most complete, scalable platform to develop higher value applications in a shorter amount of time. And since the Dialogic CT platform for Windows consists of tools to reduce development, deployment, and administration costs, Dialogic customers are able to reduce the total cost of ownership of their CT systems over the entire product lifecycle. The Dialogic CT platform for Windows optimizes the services native to the operating system providing developers with performance benefits like Symmetric Multiprocessing (SMP (Symmetric MultiProcessing) A multiprocessing architecture in which multiple CPUs, residing in one cabinet, share the same memory. SMP systems provide scalability. As business increases, additional CPUs can be added to absorb the increased transaction volume. ) and access to advanced features like client-server telephony in TAPI (Telephony API) A programming interface from Microsoft and Intel that is part of Microsoft's WOSA architecture. It allows Windows client applications to access voice services on a server. 2.1. In addition, by supporting industry standards, the Dialogic CT platform for Windows provides developers and system owners with maximum application, equipment and knowledge investment protection. Dialogic provides products that scale from 2 to 120 lines per slot / 480 channels per chassis and CT resources such as GSTN (General Switched Telephone Network) Same as PSTN. interfaces, switching, conferencing, voice, fax, IP telephony gateways, PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). integration, automatic speech recognition, text-to-speech. This powerful combination enables CT developers to build the most integrated CT applications including IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , voicemail, call centers, follow-me and conferencing services for the enterprise and public network. About Dialogic Corporation Dialogic Corporation is the leading manufacturer of high-performance, standards-based computer telephony (CT) components. Dialogic products are used in voice, fax, data, voice recognition, speech synthesis, call center management and IP telephony applications. The company is headquartered in Parsippany, New Jersey, with regional headquarters in Tokyo and Brussels, and sales offices worldwide. For more information, visit the Dialogic Web site at http://www.dialogic.com. -0- Trademarks: Dialogic and the Dialogic logo are trademarks of Dialogic Corporation. All names, products and services mentioned are trademarks or registered trademarks of their respective organizations. CONTACT: Athena Mandros Dialogic Corporation 973-993-3000, Ext. 6548 A.Mandros@dialogic.com |
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