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Dialogic Communications Corporation, PEI Form Strategic Alliance to Expand Reach Within Public Safety Market.

Business Editors

FRANKLIN, Tenn.--(BUSINESS WIRE)--March 15, 2001

Partnership leverages strengths of public safety technology leaders,

providing blue-ribbon line of resources for emergency management

Dialogic di·a·log·ic   also di·a·log·i·cal
adj.
Of, relating to, or written in dialogue.



dia·log
 Communications Corporation (DCC (1) (Direct Cable Connection) A Windows 95/98 feature that allows PCs to be cabled together for data transfer. DCC actually sets up a network connection between the two machines. ), the leader in high-speed notification technology, today announced a strategic partnership with Plant Equipment, Incorporated (PEI), the leading manufacturer of telecommunications equipment for 9-1-1 call centers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Under the agreement, PEI will market DCC's high-speed notification solution, The Communicator!(TM), within the public safety market.

"PEI's leadership position in the public safety sector will play an integral role in supporting DCC's objectives for keeping pace with the strong growth momentum of this market," said Dave Krikac, VP of Corporate Marketing for DCC. "This alliance presents the public safety community with an outstanding combination of resources, leveraging the strengths and proven technologies of two leaders in the field of emergency communications."

Chosen for its flexibility, functionality and performance within the public safety market, The Communicator will provide PEI with a high-speed notification solution for local PSAPs, whether independent or functioning within law enforcement, fire or emergency operations. Used by over 700 mission-critical operations spanning 22 countries, The Communicator is proven to automatically alert first responders first responder First response personnel Emergency medicine A person employed in the public sector–EMT, fire fighter, police, volunteer EMS–whose duties include provision of immediate medical care in the event of an emergency; FRs have basic emergency  and residents; deliver incident-specific information or life-saving instruction; and confirm message receipt through touch-tone response.

"The Communicator is a best-of-class application that expands our product offerings into new service areas and provides our customers with a greater variety of service offerings," said Timothy J. Fuller J. Fuller was a publisher in 18th century England. Publications
  • "A Lover of the Mathematics". A Mathematical Miscellany in Four Parts. 2nd ed., S. Fuller, Dublin, 1735.
, president of PEI. "The fact that it fits well with our product suite means that end-users will benefit from the consolidation of hardware, the ease of operation and solidified so·lid·i·fy  
v. so·lid·i·fied, so·lid·i·fy·ing, so·lid·i·fies

v.tr.
1. To make solid, compact, or hard.

2. To make strong or united.

v.intr.
 maintenance programs resulting from this unified solution. Most importantly Adv. 1. most importantly - above and beyond all other consideration; "above all, you must be independent"
above all, most especially
, the public will benefit from better emergency communications services offered through their public and private emergency service providers."

PEI's product line includes key telephone systems, 9-1-1 controllers, critical application software, digital audio logging systems and intelligent workstations. PEI products are found in more PSAPs than any other 9-1-1 telecommunications equipment provider. PEI's addition of DCC's The Communicator to its line-up provides PSAPs with a trusted and renowned resource from which they can acquire the market's most advanced high-speed notification system A modern notification system is a combination of software and hardware that provides a means of delivering a message to a set of recipients. For example, notification systems can send an e-mail when a new topic has been added to Wikipedia. .

About The Communicator

The Communicator enables organizations to automate any notification procedure, regardless of complexity, and receive immediate confirmation for live status of critical call-out missions. The system contacts individuals by phone, pager and/or cellular; delivers incident-specific information and/or instruction; confirms message receipt through touch-tone response; and prints/faxes comprehensive call-out reports detailing notification results. For real-time readiness, The Communicator's remote access feature allows system activation from anywhere, and tracks the status of call-out missions as they progress.

About Dialogic Communications Corporation

Since 1982, business, industry and government organizations spanning 22 countries have integrated DCC's interactive communications solutions into their crisis management, disaster recovery and emergency preparedness plans, making DCC the established leader in high-speed notification technology. DCC is a Microsoft(R) Certified Partner and an ESRI (Environmental Systems Research Institute, Inc., Redlands, CA, www.esri.com) The world's leading developer of geographic information systems (GIS) software, including programs that plot ZIP codes and addresses, demographic information and detailed, color-coded data.  Technology Authorized Developer.For more information, contact DCC at 800.723.3207 or visit (dccusa.com).

About PEI

Established in 1968, PEI is a major solutions supplier for public safety equipment providers. An industry leader in computer telephony integration Computer Telephony Integration - Computer Telephone Integration  (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ), PEI's products include key telephone systems, 9-1-1 controllers, critical application software, digital logging systems and intelligent workstations. PEI is a Microsoft(R) Certified Solution Provider at the Partner Level. For more information, contact PEI at 909-719-2100 or visit (peinc.com).
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 15, 2001
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